Experteer Overview In this role, you accelerate adoption of TikTok's priority products among enterprise clients in the EUI region and deliver data-driven insights to boost revenue and product uptake. You work closely with sales, product, and client teams to ensure execution excellence across key accounts, turning insights into action. You help clients scale on a global platform by optimizing campaigns, troubleshooting, and providing consultative recommendations. This role offers impact through measurable ROI and cross-functional collaboration.
Compensaciones / Incentivos • Act as day-to-day partner for assigned clients including onboarding, campaign setup, optimization, troubleshooting, and reporting; provide proactive, budget-aligned recommendations • Analyze campaign and client data to identify trends and deliver actionable insights that drive strategy and outcomes • Apply structured problem-solving to anticipate risks, resolve challenges, and propose scalable solutions • Ensure high-quality service delivery by following playbooks and contributing to scalable workflows • Collaborate with BPMs, CSMs, and product teams to collect feedback, resolve issues,
and refine service offerings • Stay current with TikTok product innovations and advertising trends, sharing knowledge internally and externally to raise expertise across teams and clients
Responsabilidades • 3+ years of experience in digital advertising, client services, or performance marketing in a fast-paced tech or media environment • Strong ability to build and manage client relationships and communicate with clarity and impact • Proven ability to analyze campaign performance and deliver actionable recommendations to improve advertising effectiveness and ROI • Proficient in Excel; working knowledge of BI tools a plus • Solid problem-solving skills with evidence-based decision making • Understanding of auction-based ad platforms; TikTok Ads experience preferred; hands-on campaign management and analytics tools experience • Ability to manage multiple initiatives with attention to detail and deadlines • Experience cross-functionally with product, operations, and client-facing teams (preferred)
Requisitos principales •
📌 Scaled Client Solutions Manager- Global Business Solutions - Madrid - GBS
🏢 Tiktok
📍 Madrid