Cognizant is hiring a Service Desk Agent with English to join our hybrid-work team and support end users across multiple channels. You will provide timely, high-quality first and second line technical support, using AI-assisted tools to speed incident resolution and improve service quality.The role emphasizes clear communication, documentation, and collaboration with infrastructure and security teams, with exposure to bioinformatics contexts where applicable.
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📌 Hybrid Service Desk Engineer – AI-Powered Support (Madrid)
🏢 Cognizant
📍 Madrid
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