Experteer Overview As an Agentic Customer Success Manager at Qlik, you help drive retention and product adoption across a large customer portfolio.

You'll deploy automated, data-driven engagement programs to keep customers healthy and growing at scale.

This role sits at the intersection of data, AI, and customer experience, enabling you to shape a scalable success model and improve outcomes for diverse customers.

You'll work in a fast-paced, technology-led environment with clear progression paths.

Compensaciones / Ventajas • Manage a large portfolio of customers, driving retention, renewals, and expansion through scalable, automated engagement programs • Analyze customer data and health signals to identify trends and at-risk accounts; design targeted interventions to boost engagement and reduce churn • Build and deliver scalable digital programs (onboarding journeys, educational content, webinars, automated touchpoints)



• Help customers increase adoption and value from Qlik's cloud and client-managed products • Measure program effectiveness and refine engagement strategy to improve outcomes at scale Responsabilidades • 3-5 years of relevant experience in Customer Success, Account Management, or similar role • Working knowledge of SaaS products and comfort navigating data and analytics platforms • Strong analytical and problem-solving skills; ability to work independently in a fast-paced environment and build relationships across a large portfolio • Experience with Qlik products or comparable BI/analytics platforms is advantageous • Fluency in English; additional languages advantageous Requisitos principales • Career progression paths • Culture of innovation and collaboration • Flexible, international work environment • Corporate Responsibility programs • Change-the-world day • Personal development day

📌 Agentic Customer Success Manager (German Speaker) - Dach (Barcelona)
🏢 Qliktech
📍 Barcelona