Our partner is looking for a Bilingual Administrative & Client Support Assistant based in Spain.No deje pasar esta oportunidad, inscríbase rápidamente si su experiencia y habilidades coinciden con lo que se indica en la siguiente descripción.The Bilingual Administrative & Client Support Assistant will support the daily operations of a remote education business specializing in live SAT preparation. This role combines administrative coordination, student support, parent communication, onboarding, sales assistance, and technology-related tasks. Working in a fully remote environment, you will communicate with students, parents, prospective clients, and colleagues in both English and Spanish.

The position offers structured training on internal systems and educational processes, making it accessible to candidates without previous SAT preparation experience. Accountabilities:As a remote administrative and client support professional, you will help maintain efficient operations, deliver responsive communication, and ensure that student and client information is accurate and up to date.

Administrative operations and student support: Organize student information, prepare learning materials, support access to required platforms, complete pre-course checks, release course materials, and prepare operational documentation.Support practice examinations by proctoring sessions, reviewing submissions, and grading practice exams according to provided training and guidelines.Bilingual client communication: Communicate professionally in English and Spanish with students, parents, and prospective clients through phone calls, email, and messaging platforms. Monitor communication channels during assigned shifts and document issues or relevant updates.Assist with client intake, scheduling, onboarding activities, appointment coordination, and operational follow-ups to support a smooth client experience.Sales and CRM support: Assist with communications involving prospective clients, maintain organized client records,



and update CRM systems to track interactions, onboarding progress, and follow-up activities.Technology and systems support: Use Google Workspace, Google Classroom, CRM platforms, and other business applications to manage daily responsibilities. Participate in meetings, training sessions, and improvement initiatives while communicating progress, scheduling concerns, and operational challenges.Learn new software, procedures, and workflows as business needs evolve, taking on additional responsibilities within the agreed scope of services.Requirements:The adecuado candidate is bilingual, detail-oriented, dependable, and comfortable balancing administrative responsibilities with customer-facing communication.

Previous experience in administration, customer service, sales support, executive assistance, business support, or a related field.Excellent written and spoken English and Spanish, with the ability to communicate professionally and clearly in both languages.Demonstrated ability to review work carefully, identify errors, maintain data accuracy, and uphold quality standards.Proficiency in Google Workspace is required, including:Google Sheets for data entry, spreadsheet organization, recordkeeping, and tracking.Gmail for professional email communication.Experience with CRM platforms for tracking client interactions, onboarding, and follow-ups is preferred.Strong technology aptitude and the ability to learn unfamiliar software and systems quickly.Reliable internet access and a suitable remote work environment.Dependability and flexibility to work an unconventional schedule, including Sundays.Previous experience with the client's specific systems or SAT preparation workflows is not required, as training will be provided.Benefits:Competitive contractor rates.Weekly payments.Free training and professional upskilling opportunities.Ongoing support, guidance, and assistance.Exposure to administrative operations, student support, client onboarding, and sales coordination.Opportunity to develop technology and business support skills through hands?xqbhyrx Remote work supporting an international client base. #

📌 Bilingual Administrative & Client Support Assistant (Madrid)
🏢 Jobgether
📍 Madrid