OverviewIn this role you will define how commercial processes, data and GTM systems should work across Revenue Operations, business and Technology.

You will translate business needs into scalable designs, and partner with Technology and external providers to deliver improvements.

You'll standardize processes, own data structures, and guide cross-functional design and implementation.

The opportunity focuses on driving efficiency, data quality and adoption of standardized commercial practices.

ResponsabilidadesAssess current-state commercial processes, data and systems across divisions

Define and standardise target-state processes and essential commercial data structures (accounts, opportunities, forecasts)

Clarify systems of record, data ownership, handoffs and business rules

Translate business needs into functional requirements, user stories, acceptance criteria and implementation-ready documentation

Facilitate process design and decision-making across Revenue Operations, Sales, Marketing, Customer Success,



Technology and delivery partners

Support solution design, data migration, testing, UAT, cutover and transition to users

Requisitos principales5–10 years in Revenue Operations, Commercial Operations, Business Analysis, CRM transformation or sales technology

Experience designing commercial processes and data structures in a complex, multi-business environment

Practical Salesforce experience or comparable CRM platform

Strong understanding of account, contact, opportunity, pipeline, forecast and ownership data

Ability to translate business requirements into clear functional designs for Tech teams

Experience working with distributed stakeholders and external delivery partners

Strong analytical, facilitation and documentation skills

Analytical thinking

Facilitation

Documentation

Salesforce (or comparable CRM platform)

CRM transformation

Data migration

📌 Commercial Process Manager - Wolters Kluwer (Barcelona)
🏢 Wolters Kluwer
📍 Barcelona