Todas las habilidades, cualificaciones y experiencia relevantes que necesitará un candidato seleccionado se enumeran en la siguiente descripción.Our 1,300+ general employees are obsessed with ensuring customers get full value from our products - ultimately enhancing and transforming their businesses.For more information, visit We're Looking ForWe are looking for a Customer Support Representative to provide functional support to customers and suppliers using the JAGGAER platform. Your work will support a reliable customer experience and help customers make effective use of the platform.Principal ResponsibilitiesProvide functional support to customers and suppliers using the JAGGAER platform,



including first-line assistance with technical issues.Act as a connection point between customers and internal teams such as Development, Project Management, and Professional Services.Analyze customer and project-specific interfaces and workflows to understand issues and identify practical solutions.Manage customer relationships and escalations with appropriate ownership and follow-through.Professional proficiency in Spanish and English.An attractive combination between office & home-officeAdditional benefits include meal vouchers and other employee benefits.

📌 Customer Service Representative Agent Work From Home (Madrid)
🏢 Jaggaer
📍 Madrid