Job Title: Customer Service Sales Representative (Dutch-Speaking) Hybrid HS03Job Description Experience the power of a game-changing career Want to be part of an innovative and growing team? We're a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

If you're looking to grow and be inspired, as a Customer Service Sales Representative in Valencia (Hybrid), you will be part of our team of game-changers who are powering the brands of the future in tech. Career growth and personal development This is a great opportunity to experience the power of what's next and develop "friends for life" at the same time. We'll give you all the training, cutting-edge technologies, and the continuing support you'll need to succeed.What you will do in this roleMainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requestsFast and effective reply to inbound queriesMake outbound calls when necessary to solve issues with customers and different internal business unitsCreate quote and follow up with cross selling / up selling and a proactive and service attitudeEnsuring personal knowledge of the Store portfolio and Post sales process ?s are maintainedInitiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools, such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.Your qualificationsAre bilingual or proficient in Dutch and fluent in EnglishHave minimum of 1 year relevant experienceHave strong communication skillsKnowledge of sales techniques (up-/cross-selling, objection handling,



etc)Are customer driven and motivation to work in salesAre achievement and target orientedHave IT knowledge and technical understandingHave strong personal interest & curiosity in IT products and applicationsHave Real capability to listen to customersCan conduct effective qualification skills to ensure a comprehensive understanding of customer needsHave Exceptional customer facing and customer care skillsDon't meet every requirement?

What's in it for youIn this role, we offer benefits that help support your unique lifestyle:Full time 39 hours/week contract: Monday to Friday hSalary 20,000€ gross/year base (12 payments) + EUR gross year in bonus according to performanceGreat office location in Valencia (hybrid work model)Friends hunting (referral) bonusFull paid training about the company and the project you will be working onCareer development program and specialized courses Experience the best version of you! At Concentrix, we invest in our game-changers because we know that when our people thrive, our clients and their customers thrive.Dutch (Required), English, FrenchTime Type: Full timeMissionHi, we're Concentrix. We're a global technology and services leader that powers the brands of the future.

We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.Company OverviewWe power the brands of the future. Some call us a global technology and services leader. Human-centered, tech-powered, intelligence fuelled.

Every day we're busy helping over **** of the world's best brands solve their toughest business challenges. Whether it's... designing game-changing brand experiences, building and scaling secure AI technologies, or building loyalty to drive revenue. We design, build, and run fully integrated, end-to-end solutions across the entire enterprise, at speed and scale.

By integrating strategy & design with data & analytics, enterprise technology, and digital operations. You could say, at the heart of everything we do lies a commitment to transform the way companies connect, interact, and grow across the world and into the future.

📌 Customer Service Sales Representative (Dutch-Speaking) Hybrid Hs03 (Valencia)
🏢 Concentrix
📍 Valencia