Veeva Systems is a mission-driven organization and pioneer in industry cloud, helping life sciences companies bring therapies to patients faster. As one of the fastest-growing SaaS companies in history, we surpassed $3B in revenue in our last fiscal year with extensive growth potential ahead.Do the Right Thing, Customer Success, Employee Success, and Speed. As a Work Anywhere company, we support your flexibility to work from home or in the office, so you can thrive in your ideal environment.The RoleAs a Customer Success Manager, you will be the strategic bridge between Veeva and leading global life sciences organizations, empowering them to maximize the value of Veeva's industry-defining Pharmacovigilance (PV) suite.What You'll DoSupport 4-6 large, general customers post-implementation with Veeva Pharmacovigilance applicationsLead with curiosity, act as a trusted advisor and own the relationship with customers' business decision makers and application ownersLiaise with Veeva Strategy, Sales, Product and/or Services' stakeholders to address customer needsThrough proactive engagement,



provide strategic guidance to optimize use of Veeva applications and help create a customer roadmap based on their business goals and needsFacilitate customer-to-customer or customer-to-Veeva connections for collaboration opportunities and industry learningRequirements7+ years of experience in PharmacovigilanceExperience working with or in large global pharmaceutical companiesCustomer-facing consulting experienceExperience managing relationships with key decision makers and application ownersAbility to travel up to 25% and reside in EuropeNice to Have7+ years of working in Pharmacovigilance software, or consultingSaaS/cloud experience in the management of pharmacovigilance applicationsExperience working with Veeva VaultInterviewing with VeevaWe value your time and believe in a transparent hiring process.

If moving to the interview stage, the process is as follows:A conversation with the hiring managerA practical case exerciseA final conversation with our group's Senior Leader.Perks & BenefitsMedical, dental, vision, and basic life insuranceFlexible PTO and company paid holidaysRetirement programsMaternity & Paternal LeaveFitness Reimbursement1% charitable giving programCompensationTotal compensation: 85,***,000 EURThe total compensation range listed here has been provided to comply with local regulations and represents a potential total compensation range for this role. If you need assistance or accommodation due to a disability or special need when applying for a role or in our recruitment process, please contact us at

📌 Customer Success Manager - Pharmacovigilance (Barcelona)
🏢 Veeva Systems
📍 Barcelona