We are hiring Dutch Customer Service Advisors! As part of the development of our activity, ADM Value Barcelona is looking for native Dutch speakers to join a dedicated customer service team for the loyalty programme of a major international airline.No sales — just customer service!

Barcelona

Poblenou | Hybrid**TasksAs a Dutch Customer Service Advisor, you will be the main point of contact for members of the airline's loyalty programme.Handling and resolving enquiries related to bookings, customer accounts and loyalty programme services.Ensuring a high-quality customer experience and contributing to member satisfaction.Recording and updating customer information in CRM tools.Contributing to the continuous improvement of service quality.RequirementsWe are looking for someone with an excellent customer service mindset and strong communication skills.A native Dutch speaker with an excellent level of Dutch,



both written and spoken.Comfortable using computer systems and digital tools.Able to communicate in English at a professional level.Previous experience in customer service, tourism, hospitality, aviation or contact centres is a plus.BenefitsPermanent contract (CDI). Full-time position – 39 hours per week.Availability from Monday to Sunday.Two days off per week according to the work schedule.Initial training and full support during your onboarding.The opportunity to develop your customer service and professional skills. "xqbhyrx For this purpose, we welcome applications from all qualified candidates regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or other characteristics. "#

📌 Dutch Customer Service Advisor - Airline Loyalty Programme (Barcelona)
🏢 Adm Value Barcelona
📍 Barcelona