We are looking for a HR Operations Specialist Junior. In this role, you will act as the primary point of contact for employees and managers, providing support across a broad range of HR processes while ensuring a high-quality employee experience.

Key Responsibilities Serve as the first point of contact for employee and manager HR-related queries. Manage and resolve HR cases through ServiceNow or similar case management platforms. Support employee lifecycle activities and day-to-day HR operations.

Coordinate performance management, promotion, salary review, and talent processes. Create and maintain HR documentation, guidance materials, and knowledge resources. Analyze HR metrics and prepare reports to support business decision-making.

Contribute to process improvements, automation initiatives, and digital HR projects. Ensure compliance with company policies and HR procedures.

What We're Looking For Bachelor's degree in Human Resources, Labor Relations, Law, Business Administration, or a related field. 1-2 years of experience in HR Operations, HR Shared Services,



People Services, HR Generalist, or similar roles.

Experience supporting employees and managers in a corporate environment. Familiarity with HR systems and case management tools. Strong organizational, analytical, and problem-solving skills. High attention to detail and customer-service mindset.

Fluent

English (written and spoken). Nice to Have Experience with ServiceNow. Exposure to HR transformation or digital HR initiatives. Knowledge of HR reporting and People Analytics.

What We Offer Opportunity to join a dynamic and international organization. Exposure to integral HR programs and projects. Collaborative and people-focused culture. Professional development and career growth opportunities. Hybrid working model and flexible environment. If you are passionate about HR operations, employee experience, and continuous improvement, we would love to hear from you.

📌 HR Operations Specialist Junior - Employee Services (H/M/X) (Madrid)
🏢 Manpower - Trabaja con nosotros
📍 Madrid