Life changing therapies. Integral impact. Bridge to thousands of biopharma companies and their patients.Main ResponsibilitiesProvides support for all Information Technology products and services. Support may include answering questions, troubleshooting problems, teaching or instructing customers regarding software or hardware functionality, and communicating policy.Operating Systems setup, installation of MS updates, Anti-Virus installation / configuration, software installation / configuration, network configuration, image / re-image PC / laptops/Tablets.iPhone setup & IOS troubleshooting.Liaise and Support with other IT teams were necessary: Network/InfrastructureRecords customer and problem information in PCI's ITSM Solution.

Specific

Qualificationsundefined5 GCSEs or equivalent to include English & Maths or equivalent.Degree or equivalent gained in the field of IT/technology.iPhone setup & IOS troubleshootingGood numeracy & literacy skills.Good presentation skills & the ability to provide effective training to others.Intermediate IT skills; Microsoft Operating Systems & software packages.The ability to speak English.

📌 It Helpdesk Specialist (Valladolid)
🏢 PCI Pharma Services
📍 Valladolid