Take your career to the next level with Amaris Consulting as a POS Support Engineer

Join an international team working on retail technology rollouts across markets. You’ll help plan deployment kickoffs, coordinate market onboarding, validate store technology, and support teams through go-live and hypercare.

Work in a global group with €800M in turnover and more than 1,000 clients worldwide , within an agile environment where you can build your skills, develop your career, and contribute to projects used by teams across multiple countries.

WHAT WOULD YOU NEED? ✍️

- Experience in IT support, retail technology, POS deployment, store systems, or endpoint deployment.
- Experience supporting POS hardware and peripherals, including payment terminals, printers, barcode scanners, NFC devices, and end-user equipment.
- Knowledge of Microsoft Dynamics 365 Commerce, Store Commerce, or a comparable retail POS platform is a plus.
- Good understanding of LAN, VPN, firewalls, connectivity troubleshooting, and store infrastructure.
- Experience with endpoint management and device administration tools, ideally Microsoft Intune, Azure AD, or Active Directory.
- Hands-on experience with functional testing, operational testing, regression testing, and hardware compatibility checks.
- Experience investigating hardware, software, configuration, and connectivity incidents.
- Familiarity with ServiceNow, Jira, Confluence, Microsoft Teams, and other collaboration tools.
- Ability to create clear deployment guides, configuration procedures, troubleshooting documentation, and knowledge articles.
- Experience working with international teams, local IT teams, vendors, or deployment partners.




- Strong analytical and problem-solving skills.
- Fluent English, written and spoken.
- Willingness to travel or attend onsite validation activities when required.

WHAT WILL YOU DO? ?

- Support the onboarding and deployment of POS solutions across different markets.
- Act as a technical contact for Market IT teams during rollout and deployment activities.
- Support deployment planning, readiness assessments, pilot deployments, go-live activities, and hypercare.
- Coordinate deployment tasks between general teams, local IT teams, vendors, and deployment partners.
- Configure and deploy POS devices, peripherals, and other retail technology components.
- Validate payment terminals, printers, scanners, NFC devices, and end-user equipment.
- Test hardware models, operating system releases, POS updates, patches, and configuration changes.
- Investigate and resolve hardware, software, network, and infrastructure issues affecting store operations.
- Support connectivity, endpoint management, VPN, firewall, and infrastructure readiness activities.
- Execute functional, operational, regression, and compatibility testing.
- Protect store operations by checking that releases and changes are ready before deployment.
- Create and maintain deployment documentation,



configuration procedures, troubleshooting guides, and knowledge articles.
- Record lessons learned and contribute to improved deployment standards and support processes.
- Support the preparation and validation of automated deployment packages and tools.
- Help third-party team members complete the technical onboarding required to access company systems.
- Work with application owners and support teams to review technical and operational documentation.

WHY US? ? Join a collaborative team of talented people and build your career in an international consulting group.

- Grow quickly through a tailored career path and regular salary reviews.
- 70% of our senior leaders started their careers at entry level.
- Build your skills through our Tech Academy catalogue, Udemy, language sessions, webinars, and workshops.
- Manage your learning with an annual personal budget and company-paid certifications.
- Benefit from flexible policies and remote work options.
- Access social benefits such as transit and restaurant tickets, kindergarten support, and private health insurance.
- Get support through our WeCare programme during difficult personal situations.
- Take your career further while continuing to grow as a person.

Amaris Consulting is proud to be an equal-opportunity workplace. We welcome applications from all qualified candidates, regardless of gender, sexual orientation, race, ethnicity, beliefs, age, marital status, disability, or any other personal characteristic. We are committed to creating an inclusive working environment where everyone can contribute and grow.

📌 IT Support Engineer - POS Systems (Barcelona)
🏢 Amaris Consulting
📍 Barcelona