As an Trilingual Technical Support Specialist, working directly with the Support Team Lead, you'll be a vital part of our team, ensuring smooth resolution of technical incidents and client requests. This role is perfect for tech enthusiasts dedicated to delivering exceptional customer service.Key Responsibilities- Oversee end-to-end management of technical incidents via phone support.

- About You- You're organized, independent and proactive, and taken an active interest in your work- You demonstrate empathy and a strong sense of customer relationship- You have good analysis capacities and enjoy problem-solving- You're good at verbal and written communication- You know how to explain technical issues to any person you're talking to, regardless of their technical knowledge- You master the network domains, VoIP, TCP/IP, internet, etc.
- You are fluent in French, English and Spanish.
- Knowledge of the Zendesk, Jira and Salesforce tools is appreciatedWhy apply for this opportunity?
- To work in an ambitious company with an exciting product and project.
- With equal skills, all our positions are open to people with disabilities. #

📌 IT Support Technician with French & Spanish (Barcelona)
🏢 Ringover France
📍 Barcelona