Are you an LSS (Local Site Support) Engineer seeking a new interesting challenge ? ? If your answer is yes, keep reading, this could be just what you're looking for ? ✍️ WHAT WILL YOU DO? We are looking for an experienced, hands-on IT Support professional to join a global onsite support team and perform the following responsibilities :
- Provide onsite support for desktops, laptops, mobile devices, printers and workplace technology.
- Diagnose and resolve hardware, software, connectivity and end-user issues.
- Set up, deploy, replace and retire devices throughout their lifecycle.
- Support meeting rooms, audiovisual equipment and collaboration tools.
- Maintain accurate IT asset records and assist with inventory checks and audits.
- Coordinate escalations, hardware repairs and vendor interventions when required.
- Document incidents, requests and technical procedures, contributing to service improvement. ? WHAT (TECHNOLOGIES/METHODOLOGIES/TOOLS) WILL YOU USE?
- Windows operating systems and Microsoft 365.
- Active Directory and identity management concepts.
- Microsoft Teams and collaboration platforms.
- IT Service Management tools.
- Network fundamentals: TCP/IP, LAN, Wi-Fi and VPN.
- Device lifecycle and IT asset management processes.
- MacBook support and Microsoft Intune. ? WHAT ARE WE LOOKING FOR?
- Minimum 1 to 3 years of experience in IT Support, Desktop Support, Field Services or End User Computing.
- Experience supporting users in a corporate enterprise environment.
- Degree or diploma in IT, Computer Science, Engineering or a related area, or equivalent practical experience.
- Strong troubleshooting, analytical and customer service skills.




- Effective communication, attention to detail and ability to manage multiple priorities.
- Native or bilingual proficiency in both English and Spanish.
- Proactive approach and ability to collaborate with local and global technology teams. ? WHERE AND WHEN?
- Workplace: Onsite at the Ericsson offices in Madrid (Méndez Álvaro and Calle Retama), with occasional planned travel to Seville and Barcelona.
- Work Schedule: 8x5. ? WHAT CAN

WE OFFER
YOU?
- *Permanent contract
* ?
-

We offer
indefinite contracts from the first day.
- *Pay and benefits
* ?
- Competitive salary and a versátil compensation plan adapted to your needs (Ticket restaurant plan, Childcare Ticket, Transport Ticket and Health Insurance).
- *Opportunity knocks
* ??
- Being a part of a growing company, we want to support your path with a career development plan and annual performance-based compensation reviews .
- *Learn as you grow
* ?
- Starting with a fantastic onboarding program , TCS has robust learning platforms that will allow you to learn and grow personal as professionally.
- *Bring your buddy
* ?
- If you have referred a friend for an open position under the BYB Scheme and she/he is hired you’ll receive a very attractive cash award.
- *Connect globally
* ?




- Work with people from all over the world . You can feel the multicultural workforce .
- *Benefit from being a TCSer
* ?️ – By being part of the TCS Spain family you can enjoy benefits, offers and corporate discounts on the best brands .
- *And so on
* ?
- Appreciations, incentives, Team Building activities, diversity and inclusion programs, sustainability activities, corporative events... This has only just begun ? WHO ARE WE? Tata Consultancy Services (TCS) is an Information Technology (IT) company founded in 1968 as part of the Indian Tata Group and is one of the top 3 technology companies globally ? With a presence in 55 countries and more than 590,000 employees , TCS is considered one of the 10 best companies to work for worldwide in 2026 according to the Top Employers Institute ? TCS Spain started operations in 2001 and currently has a diverse workforce that collaborates with the main Spanish and multinational companies ? TCS Spain has been certified as a Top Employer 2026 and has also been chosen as one of the 100 Best Companies to Work for in Spain in 2025 according to Forbes ? Among the portfolio of services, TCS has information technology services , asset-based solutions , global consulting , engineering and industrial services , digital solutions and services , application maintenance and development , quality assurance and testing services , IT infrastructure and BPS ? Responsible for development , TCS Spain is committed to inclusion, diversity and sustainability , and promotes flexibility policies that support wellbeing and work-life balance ? WELCOME, WE ARE WAITING FOR YOU ?

📌 LSS (Local Site Support) Engineer (Madrid)
🏢 Tata Consultancy Services
📍 Madrid