Manager User Experience Research &

• Design The Manager, UX Research &

• Design guides and develops a multi-disciplinary team delivering high-quality user experiences across Amadeus Hospitality products. This role shapes UX strategy, aligns research and design practices, supports the growth of UX maturity, and fosters effective collaboration with Product, Engineering, and business stakeholders. You will be responsible for supporting team performance, professional growth, and long-term capability development in alignment with user and business needs. UX Design &

• Strategy Provide strategic direction, constructive critique, and quality oversight to support high-quality design outcomes. Ensure alignment with user experience (UX) principles, accessibility standards, and the design system. Influence product scope and prioritization using research insights, data, and design frameworks. Project &

• Stakeholder Collaboration Promote early UX involvement across the full product lifecycle. UX Research Define and align on research strategy, guide methodologies, and ensure insights are actionable and credible. Increase visibility and understanding of UX research across product teams and leadership. Support the development of competencies in research, design, communication, strategy, and cross-functional collaboration. Bachelor's or Master's degree in Human–Computer Interaction (HCI), User Experience, Interaction Design, Psychology, Cognitive Science, Human Factors, Information Design, Computer Science, Business or Management, or a related field.

Experience in User Experience, combining design, research, and cross-functional delivery.

Experience guiding UX teams, including designers, researchers, writers, or design operations. Demonstrated experience contributing UX leadership in complex software-as-a-service (SaaS) environments, including business-to-business (B2B), business-to-consumer (B2C), or enterprise workflows.





Experience designing for multi-platform ecosystems such as web, mobile, customer relationship management (CRM) platforms (e.g., Salesforce), or operational tools. Advanced interaction and systems design skills, with experience using Figma or equivalent design tools. Solid understanding of information architecture, prototyping, usability testing, and accessibility best practices.

Ability to work through ambiguity and engage senior stakeholders constructively. Understanding of design systems and how to scale user experiences across products. At Amadeus, you will be powering the future of travel and pursuing a critical mission and extraordinary purpose. ?

A truly global DNA - Everything at Amadeus is general, from our people to our business, which translates into our footprint, processes, and culture. ? Learning happens all the time and in many ways at Amadeus, through on-the-job training, formal learning activities, and day-to-day interactions with colleagues. ? Amadeus fosters a caring environment, nurturing both a fulfilling career and personal and family life.

Amadeus provides attractive remuneration packages, covering all essential components of a competitive reward offer, including salary, bonus, equity, and benefits. ? A flexible working model - Online application : Submit your online application and our Talent Acquisition team will get in touch if your skills match the role.

Online Testing : Depending on the role you applied for, you may have to do some online tests.

Join our global team : Amadeus aspires to be a leader in Diversity and Inclusion in the tech industry, enabling every employee to reach their full potential by fostering a culture of belonging and fair treatment, attracting the best talent from all backgrounds, and as a role model for an inclusive employee experience. Amadeus is an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to gender, race, ethnicity, sexual orientation, age, beliefs, disability or any other characteristics protected by law.

📌 Manager User Experience Research & Design (Laza)
🏢 Amadeus Hospitality EuropeU.
📍 Laza