Your missionGuest Service Agent at REMSSummaryThe Guest Service Agent is in charge of ensuring a perfect guest experience by: communicating, welcoming and assisting them during their stay, while ensuring the quality compliance of the properties. Welcome the guests to the properties and assist them during their stay (check-in).
- Offer additional services to the guests (guided tours, extra cleaning, breakfast, etc..).
- Acknowledge and advise on tourist attractions (food & beverage recommendations, transportation, cultural events, etc.).
- Cover the reception of the guests in our office.
- Detailed schedule will be defined by the Guest Service Team Leader every month.For the night shift: Possibility of part time scheduling starting from 30H/ Week.Contract:
Permanent employment contract with a trial period depending on profile.Follow us on Facebook, Instagram & Linkedin @rems.GroupYour profileSkills and qualificationsGood writing and spelling capabilities in English and Spanish (French and any other language is a plus). Having strong customer relationship capabilities.Good knowledge of Andalucía is a plus (restaurants, cultural sites, activities...). TExperience as a receptionist in a hotel or AirBnB accommodation is a plus.A Bachelor's degree in a relevant field is a plus.
📌 Night Guest Service Agent (Málaga)
🏢 REMS
📍 Málaga