OverviewIn this role you will be the first point of contact for Spanish customers, guiding them through onboarding and full implementation of Factorial.

You will tailor the setup to each client, capture feedback, and help adapt the product to meet market needs.

You'll work closely with cross-functional teams to improve the customer journey and unlock the Spanish market.

This is a hands-on role that combines onboarding, consultative setup, and market insight to drive adoption and success.

Compensaciones / BeneficiosPrivate health insurance

Wellhub wellness benefits

Cobee expense management

Language classes

Breakfast in the office and organic fruit

Pet-friendly office

ResponsabilidadesOnboard new Spanish customers via video calls and email until full implementation





Provide a consultative setup to customize client accounts

Understand client problems and capture their feedback

Identify and share product improvement points to enhance the customer journey and market fit

Translate market insights to Product team to drive improvements

Requisitos principalesProactivity

Fast learner

Problem-solving mindset

Good sense of analysis

Proficient level of Spanish

Fluent English

Previous onboarding or client success experience is a plus

Knowledge of Human Resources is a plus

Proactivity

Fast learner

Problem-solving mindset

Analytical thinking

📌 Onboarding Specialist Spanish Market (Barcelona)
🏢 Factorial Hr
📍 Barcelona