Position: Payroll Delivery Specialist, France Location : Spain (fully remote), hybrid working options available in Granada.

Join us on a journey of endless possibilities At Strada , possibility isn't just a promise - it's the foundation of everything we do. We believe in unlocking potential for every colleague, creating a journey of growth, discovery, and impact. With the support, resources, and opportunities we provide, you'll build a fulfilling future - working on meaningful projects that span industries and regions, contributing to outcomes that matter.

Strada is a people, payroll, and technology leader simplifying international workforce management. Operating in 180+ countries, we design and deliver people-first solutions powered by cloud-based technology - helping organizations grow and enabling workforces to perform at their best. Learn more at About the job

About the job

Responsible for supporting the operational teams to ensure they are skilled and knowledgeable in meeting our client(s) deadlines. Whilst also working with management to provide the best service to our clients by delivering their functional and technical expertise support to a selection of clients Main Responsibilities Support Managers with client ensuring all information is accurate and provided on time Provide support and guidance for all implementations and go lives Provide daily functional support to the teams, to support the successful delivery of payrolls Responsible for the maintenance of the Client Solution workbook Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation Ensure and Sign Off System Maintenance Testing Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate Working with Operational Management, Transformation and Products to implement automation,



innovation and any continuous improvement programmes Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed Support Year End Ability to recognize and deal appropriately with sensitive and confidential information Proactively identify upsell opportunities Support Management with the resolution of client escalations, along with lessons learnt, and upskill and develop team members.

Main Responsibilities

Support Managers with client ensuring all information is accurate and provided on time

Provide support and guidance for all implementations and go lives

Provide daily functional support to the teams, to support the successful delivery of payrolls

Responsible for the maintenance of the Client Solution workbook

Responsible for the updating, maintaining and enforcing of the Defined Work Instructions (DWIs)and other process documentation

Ensure and Sign Off System Maintenance Testing

Support the review of the Statement of Works before its shared with the Client to ensure its fit for purpose

Responsible for the resolution of Technical/Functional issues escalated from the team and ensuring all system issues/defects are reported correctly and tickets are logged with the necessary details and evidence so Application Services and/or Products can investigate

Working with Operational Management, Transformation and Products to implement automation, innovation and any continuous improvement programmes

Responsible for the management of the legislation roadmap and ensuring the team are upskilled in upcoming changes and processes are updated where needed

Support Year End

Ability to recognize and deal appropriately with sensitive and confidential information

Proactively identify upsell opportunities

Support Management with the resolution of client escalations, along with lessons learnt, and upskill and develop team members

Key Criteria to monitor performance





Adherence to all Security and Compliance procedures

100% Attainment of customer SLA agreements

Adherence to quality standards

Adoption of innovation initiatives

Reduction of client escalations through knowledge transfer to both the client and payroll team

Demonstrate professionalism and act responsibly

Required experience Professional /Job Experience

Strong knowledge of the various inputs and outputs such as third party interfaces, timekeeping, tax filing/compliance, benefits and other key areas that integrate with payroll

Ability to identify and mitigate risks

Strong knowledge of MS Office tools such as Excel, Word, and PowerPoint

Flexibility to support a integral and fast paced environment

Attention to detail, and excellent written and verbal skills

Ability to collaborate and work in a team environment, as well as independently while adhering to processes and procedures

Education and Training

Essential 3-4 years relevant experience administering Payroll in an HR consulting, HR Outsourcing or Corporate environment.

Experience of French payroll processes, practices and associated legislation.

Good level of French (min. B2) and a good level of English.

It would great if you have HRIS knowledge: Workday, SAP, or PeopleSoft knowledge preferred Payroll certifications

Values

Anticipate Customer Needs - We stay ahead of trends so our customers can grow and succeed.

Own the Outcome - We take responsibility for delivering excellence and ensuring things get done right.

Challenge Ourselves to Work Smarter - We move faster than the world around us to drive change and accomplish more.

Empower Each Other to Solve Problems - We tackle challenges head on, ask tough questions, and collaborate to find the best solutions.

Care About Our Work and Our People - We understand that what we do impacts millions, and we have a responsibility to get it right.

Benefits health coverage, wellbeing programs, paid leave (vacation, sick, parental), retirement plans, learning opportunities, and more.

All offers are contingent on successful completion of background checks, where permitted by law and as appropriate for the role. These may include identity, educatio

📌 Payroll Delivery Specialist - France (Málaga)
🏢 Strada
📍 Málaga