We need a Customer Service Technician in Majadahonda (Madrid). Immediate start. La siguiente información tiene como objetivo proporcionar a los posibles candidatos una mejor comprensión de los requisitos para este puesto.Functions:Telephone/on-site support for customers regarding Avalon applications;

Troubleshooting; Handling service requests;

Incident tracking and status;

Knowledge of accounts under your responsibility/customer contacts;

Customer training;On-site/office implementation and training of systems for assigned accounts;

coordination of training under your responsibility;

Documentation of user manuals;

Configuration and platforming of equipment, depending on the accounts assigned to you;

Documentation of procedures. Requirements:Education:



Vocational training in computer systems/management (intermediate level) or similar. Knowledge/Experience: IT, operating systems, installation of Windows and Linux systems. Installation and configuration of networks;

installation and configuration of switches, routers, and Wi Fi networks. Basic office automation user of Microsoft Office: Word, Excel, Power Point, Outlook. Knowledge of English: B Upper intermediate (desirable). French: B2 (desirable). xlqxfvg Others:Willingness to travel, driver's license, aptitude and predisposition for teamwork. #J-18808-Ljbffr

📌 Customer Service (Madrid)
🏢 avalonsoftware
📍 Madrid