Project Quality Engineer - Customer Liaison - Valls (Lérida)

Project Quality Engineer - Customer Liaison - Valls (Lérida)

07 nov
|
Lear
|
Lérida

07 nov

Lear

Lérida

OverviewAs a Project Quality Engineer – Customer Liaison, you will lead cross-functional teams to contain, prevent, and resolve quality issues for customers in the automotive electronics space.

You will reproduce complaints, identify root causes, and coordinate with internal teams, external labs, and suppliers to implement effective actions.

You'll prepare and present Failure Analysis and 8D reports to customers, acting as the primary quality liaison and driving continuous improvement.

This role supports customer visits, audits, and technical discussions to safeguard customer satisfaction and business operations.

ResponsabilidadesLead cross-functional teams to investigate customer complaints and drive containment, corrective, and preventive actions

Reproduce and analyze customer-reported issues to identify root causes and define sustainable solutions

Coordinate investigations with internal experts, external laboratories, and suppliers

Ensure containment actions are implemented quickly to protect customers and business operations

Prepare, review, and present Failure Analysis Reports and 8D reports to customers





Act as the primary quality liaison between customers and internal manufacturing, engineering, and quality teams

Support customer visits, audits, and technical discussions related to quality concerns

Monitor progress of corrective action plans and ensure timely closure of issues

Drive continuous improvement initiatives focused on product quality, process effectiveness, and customer satisfaction

Lead task forces and escalation activities for critical customer issues and high-impact quality incidents

Requisitos principalesBachelor's degree in Electronics Engineering or equivalent experience

2+ years of experience in Electronics and/or Automotive industry

Experience using quality methodologies and problem-solving tools, including 8D

Fluent in Spanish and English, both written and spoken

Strong communication, organizational, and stakeholder management skills with a proactive and results-oriented approach strong communication stakeholder management proactive and results-oriented quality methodologies (8D)

root cause analysis containment, corrective and preventive actions

📌 Project Quality Engineer - Customer Liaison - Valls (Lérida)
🏢 Lear
📍 Lérida

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