OverviewIn this role you drive the delivery of assigned projects within time, budget, and quality constraints, partnering with cross-functional teams to realize client objectives.

You will oversee design, planning, risk management, and stakeholder communications, while ensuring high-quality deliverables and client satisfaction.

You'll work within Omega CRM's Salesforce-focused ecosystem, contributing to large-scale CX initiatives.

This position offers visibility, leadership opportunities, and meaningful impact on client outcomes and internal improvements.

Compensaciones / BeneficiosPermanent contract

Flexible schedule

Certifications plan

Home office

Versátil retribution

Health insurance

ResponsabilidadesSupport pre-sales tasks: solution design, estimation, planning, and assumptions

Assign and supervise team tasks and resources

Manage project progress to meet deadlines, scope, and budget

Facilitate change requests with impact assessment

Provide project progress visibility to client and CSM

Lead follow-up meetings and steering committees





Alert operations to deviations and establish risk plans

Monitor project documentation and ensure quality

Lead client demos and issue resolution

Drive customer satisfaction and account relationships

Evaluate project outcomes and identify learnings

Send customer satisfaction surveys

Identify up-sell/cross-sell opportunities

Lead retrospectives and drive internal improvements

Develop and coach the assigned team

Participate in training and supervision of team

Requisitos principales+5 years of Project Management experience leading Salesforce projects

+3 years of end-to-end CRM implementation experience

Hands-on experience with Salesforce Service Cloud and Marketing Cloud

Proven experience with Agile methodologies (SCRUM) and Jira

Professional proficiency in English (Medium-High level)

stakeholder management leadership clear communication

Salesforce Service Cloud

Salesforce Marketing Cloud

Agile / SCRUM

📌 Salesforce Project Manager - Barcelona
🏢 Dentsu
📍 Barcelona