07 nov
|
Perk
|
Barcelona
About UsPerk (formerly TravelPerk) is the intelligent platform for travel and spend management. Built to tackle the time-consuming, manual work that gets in the way of real work, our tools automate everything from travel bookings to expenses, invoice processing, and more. By eliminating this shadow work that wastes hours, erodes morale, and saps innovation, we're on a mission to power real work, with real impact.Founded in ****, Perk has grown into a global company of more than 1,800 people across 12 offices globally, with headquarters in London and Boston.
Our talent team brings together leading minds from the travel, fintech, and SaaS industries, representing over 70 countries. The RoleWe are looking for a customer-oriented and result-driven candidate to join our Account Management Team. As an Account Manager at Perk, you will be actively contributing to our continued customer satisfaction as well as working to increase growth and margin within existing accounts.
Leverage data analytics to provide clients with regular business reviews, reports and presentations to senior stakeholders.Act as a key contact between the internal Perk teams and the Account Management Team, to ensure product integrations during roll-outs are as smooth as possible.Native or near native level of English.Previous account management or customer success experience is required.Great prioritisation and time management skills.Great ability to analyse and translate data for your customers.On top of that, you will only be the right candidate if you are:Empathetic: someone who can identify with the customer and genuinely wants to support them using an optimal problem-solving methodology.You are a team player, don't play political games,
and care more about the team's success than about your own career gains.Receive competitive compensation and equity ownership in PerkRest and recharge with our generous allocation of vacation days plus public holidaysTake control of your physical health with your choice of private healthcare or a gym allowanceKnow that your loved ones are protected financially through your Life Insurance if the worst were to happenJoin our unforgettable Perk events, including our spectacular annual summer partyAlways feel supported with Spring Health, our market-leading wellbeing partner, providing fast, comprehensive access to 12x therapy and 12x coaching sessions for you and your loved onesMake your money go further with our adaptable compensation planFocus on your family with 17 weeks' paid parental leave during your child's first yearContribute to your community with 16 paid hours per year to spend volunteering for your dearest charitable causesBroaden your horizons with up to 20 "Work from Anywhere" days per yearNurture your language skills with in real-life English, Spanish and Catalan lessonsFollow your passions and take a four-week, fully paid sabbatical once you reach 5 yearsLet us help you move to one of our hubs with relocation supportInterview ProcessTalent Acquisition Interview - 30mins VirtualAssessment Interview - 60mins - In-person InterviewValues Interview - 30mins VirtualAI at PerkAI is embedded in how we work across every function. In practice, that means using AI to research and prioritise accounts, draft and refine outreach, handle customer interactions more effectively, synthesise information, and cut through shadow work - the invisible tasks that pull people away from the work only they can do - so you can focus on relationships and outcomes.How We WorkAt Perk, we take an IRL-first approach to work, where our team works together in-person 3 days a week. For certain roles, we can help with relocation from anywhere in the world, English is the official language at the office.
Please submit your resume in English if you choose to apply. Perk is a global company with a diverse customer base, and we want to make sure the people behind our product reflect that.
📌 Senior Account Manager (Spanish speaking) (Barcelona)
🏢 Perk
📍 Barcelona