Madrid Ebury helps ambitious businesses unlock general growth, and we take the same approach with our people. We encourage innovation and movement, collaboration and problem-solving, and foster an environment where everyone can feel they belong, are valued, supported and empowered to succeed.

Ebury Madrid

Office - Hybrid: 4 days in the office, 1 day working from home per week As Ebury scales globally, we are evolving from a delivery-led organisation into aplatform-led productcompany - building shared foundations that allow teams to move faster, operate safely in regulated environments and deliver high-quality client experiences across channel The Opportunity We're looking for a Senior Product Manager to own one number: the share of Ebury's clients who convert into hedgers — and to build the journeys, workflows and decision tools that get them there. You’ll sit at the intersection of product, data, and commercial, working closely with: CPMs and Sales teams who convert clients today Data and Analytics Design and Engineering Compliance and Risk Clients directly What you’ll do You will own the end-to-end conversion journey into hedging, backed by a dedicated squad of developers, including: Journeys &

• Lifecycle Workflows The path from spot client → Hedge-active → policy client, and every drop-off point along it Guided, staged journeys rather than one-off prompts: the right message, to the right client, at the moment their exposure is real to them Triggered workflows off real events, a new currency pair, a large invoice, a rate move against them, a forward maturing Understanding what separates the clients who convert from the ones who don't,



and building for the difference Decision Tools for Clients Showing a client what their international business is actually exposed to, in their own numbers and their own currencies Exposure views, scenario and impact modelling, MTM and forward comparisons a finance lead can act on without training Turning "should I hedge? " into a question the client can answer for themselves, with confidence Balancing honesty about risk against simplicity of decision, the goal is a well-made decision, not a sold one Tooling for CPMs Giving CPMs a portfolio-level view of client exposure, trades and performance, so they know who to talk to and what to say before the client asks Surfacing the signals that make a conversation timely: unhedged exposure, changing trade patterns, policy lapses Learning from the conversations that already convert clients, and productising them Repeat Hedging &

• Policy Turning a first hedge into a second and a third Moving clients from ad-hoc trades onto a standing hedging policy they run every month Statements, notifications and review moments that build the habit and prove the value after the fact Experimentation &

• Measurement A cadence of A/B tests across the journey, not a feature backlog Reading results honestly, including the ones that kill your own ideas Building the measurement so conversion, and what's driving it What success looks like (12-18 months)



Spot-to-hedger conversion rate is measurably higher, and you can attribute the lift A meaningful share of new hedgers convert through product journeys rather than a CPM conversation CPMs work from exposure signals in a tool instead of instinct and spreadsheets, and cover more clients as a result Clients can articulate their own FX exposure — and clients who hedge once come back without being called More hedgers move onto hedging policies rather than trading ad hoc Product — not people — becomes the primary driver of hedging conversion What makes this role hard You're changing behaviour, not shipping features. Client data is incomplete, trade history is a proxy for intent, and being confidently wrong about someone's exposure destroys trust instantly. Must-have: 4+ years of product management experience, including at least one role owning conversion, adoption or engagement outcomes end-to-end Strong analytics and experimentation skills — funnel analysis, cohort and retention analysis, designing and interpreting A/B tests Experience designing lifecycle journeys or triggered workflows, and the messaging that carries them Fluent English (daily collaboration with global commercial, tech and Legal/Compliance/Risk stakeholders) Nice-to-have: comfortable working across UX, data and operations; designs staged journeys rather than isolated features

• Analytical Depth — partners with Data rather than outsourcing the thinking

• Commercial Awareness — understands how product decisions land in revenue and margin

• Competitive Starting Salary with an annual discretionary bonusthat truly rewards your performance from day one.

📌 Senior Product Manager Home Based (Madrid)
🏢 Ebury
📍 Madrid