Full time-JOBSprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale - across every customer touchpoint.By combining human instinct with the speed and efficiency of AI, Sprinklr helps brands earn trust and loyalty through personalized, seamless, and efficient customer interactions. Sprinklr's unified platform provides powerful solutions for every customer-facing team - spanning social media management, marketing, advertising, customer feedback, and omnichannel contact center management - enabling enterprises to unify data, break down silos, and act on real-time insights.Sprinklr is the definitive, AI-native platform for Unified Customer Experience Management (Unified-CXM), empowering brands to deliver extraordinary experiences at scale. We are seeking a high-performing Sales Development Representative (SDR) to join our Inside Sales organisation. This is a strategically aligned role for individuals who want to contribute beyond traditional top-of-funnel activity and play a meaningful role in driving pipeline quality, deal progression, and revenue outcomes .

What you'll doDrive high-quality pipeline creationGenerate new business opportunities through targeted, insight-led outreach across multiple channels. Drive pipeline across both net-new logo acquisition and existing account expansion , with a focus on opportunities that convert, progress efficiently, and deliver long-term value.Confidently engage senior decision-makers (VP level and above) and book high-quality meetings by leading with relevance,



insight, and clear commercial value. Partner closely with Account ExecutivesAlign on account strategy across new logo and expansion motions , including opportunity development and deal progression. Operate as a true extension of your AE, contributing to how opportunities are shaped, qualified, and advanced throughout the sales cycle. Build strong, credible senior relationshipsEngage VP+ and C-level stakeholders with confidence, earning trust through thoughtful, value-led conversations that demonstrate a strong understanding of their objectives, challenges, and strategic priorities. Continuously optimise performanceAnalyse pipeline quality, conversion rates, and engagement effectiveness to refine your approach, improve results over time, and consistently raise the quality bar.Who you areFluency in English and Spanish essentialCommercially mindedYou focus on outcomes over activity, with a clear understanding of what drives conversion, revenue, and long-term value. Confident communicatorYou are comfortable contacting, engaging, and booking meetings with VP-level and above personas , adapting your messaging to senior audiences and contributing credibly to strategic, value-led conversations.



Strategic in your thinkingYou connect early-stage outreach to broader account strategy and understand how prospecting and qualification influence downstream deal success. Comfortable across multiple sales motionsYou are confident working across new logo and expansion opportunities , adjusting your approach based on account maturity, stakeholder seniority, and deal complexity. We focus on our mission : Sprinklr was founded in to solve a big problem: growing enterprise complexity that separated brands from their customers.

Our vision was clear: to unify fragmented teams, tools and data - helping large organizations build deeper, more meaningful connections with the people they serve.

Sprinklr

Service, Sprinklr Social, Sprinklr Marketing, and Sprinklr Insights. Lead a new category of enterprise software that we call Unified-CXM. + Empower companies to deliver next generation, unified engagement journeys that reimagine the customer experience. + While Unified Customer Experience Management (Unified-CXM) as a category is just getting started, we are well on our way to creating a no-compromise, unified approach to better customer experiences for the world's leading enterprise brands. **We offer you and your family voluntary healthcare coverage in countries where applicable. Sprinklr is proud to be an equal-opportunity workplace and complies with all applicable federal, state, and local fair employment practices laws.

See Sprinklr's EEO Policy and Equal Employment Opportunity is the Law notice.

📌 Senior Sales Development Representative - English Speaker (Madrid)
🏢 Grupo Clas Formacion E Idiomas
📍 Madrid