Grafana Labs is the company behind Grafana Cloud, the fully managed observability platform trusted by more than 10,000 organizations to ensure reliability, resolve incidents faster, and optimise telemetry at scale. Built on open source and open standards and designed for interoperability across any stack, Grafana Cloud brings AI to observability and observability to AI, giving teams (and their agents) unified visibility so they can see, understand, and act on all their disparate data, wherever it lives, and move at the speed of their ambitions. Customers, including Anthropic, Bloomberg, NVIDIA, Microsoft, and Salesforce, rely on Grafana Labs.

We are a 100% remote company with team members across 40+ countries, backed by leading investors including Lightspeed Venture Partners, Sequoia Capital, GIC, Coatue, J.Learn more at grafana.We’re scaling fast and staying true to what makes us different: an open-source legacy, a integral collaborative culture, and a passion for meaningful work. Our team thrives in an innovation-driven environment where transparency, autonomy, and trust fuel everything we do. The team enables Grafana Labs worldwide growth by educating potential and existing customers to ensure that they are happy and successful.

We partner closely with our Sales team to help qualify and close opportunities. A Solutions Engineer is able to really listen to a prospect or customer, understand their requirements, ask the right questions to extract as much information as required and translate all that into a solution with Grafana Labs technology. They are the bridge between the highly technical engineering folks here at Grafana Labs, our customers and our Sales team.

Partnering with our Sales team to articulate the overall Grafana value proposition,



vision and strategy to customers Working with the team to enhance documentation, write blog posts, record videos, contribute knowledge base articles and create other public or private enablement material You will need first class written and oral communication skills to collaborate with our remote-first internal teams and with our worldwide customers. Fluent in Arabic ~ Experience with Open Source technologies, or in the Metrics/Monitoring space is an advantage All of our roles include Restricted Stock Units (RSUs), giving every team member ownership in Grafana Labs' success. Why You’ll Thrive At Grafana Labs ~100% Remote, Global Culture - As a remote-only company, we bring together talent from around the world, united by a culture of collaboration and shared purpose. ~ In-Person onboarding - We want you to thrive from day 1 with your fellow new ‘Grafanistas’ to learn all about what we do and how we do it. ~ Balance is Key - We operate a global annual leave policy of 30 days per annum. 3 days of your annual leave entitlement are reserved for Grafana Shutdown Days to allow the team to really disconnect. *We will comply with local legislation where applicable.

Equal Opportunity Employer: Grafana Labs is an equal opportunities employer. We welcome applications from everyone regardless of race, colour, nationality, origin, caste, sex, gender reassignment identity or expression, sexual orientation, age, religion or belief, disability, veteran status, genetic information, pregnancy, maternity, marital, family or carer status, or any other characteristic which is protected by local law.

Grafana

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📌 Senior Solutions Engineer | Spain | Arabic Speaker | Remote (Madrid)
🏢 PreSales Collective
📍 Madrid