OverviewIn this role you drive growth-focused supply operations for Preply Business and non-language subjects.

You'll align cross-functional plans, manage day-to-day supply and escalation gaps, and shape scalable tutor programs.

You'll strengthen the tutor lifecycle, quality standards, and supply metrics to ensure liquidity and coverage at integral scale.

With AI-enabled improvements, you'll help transform how tutors are discovered, matched, and supported, delivering impact for learners and partners.

Compensaciones / Beneficiosequity health insurance relocation package lessons allowance

L&D; budget mental health support

ResponsabilidadesLead supply workstreams for priority growth areas, focusing on tutor coverage, liquidity, and lifecycle readiness for Preply Business and Expansion

Represent Supply in cross-functional planning to shape priorities, sequencing, and launches

Be the day-to-day point of contact for supply queries and edge cases, escalating decisions as needed

Translate ambiguous problems into clear plans and drive execution from diagnosis to rollout with Product, Data, Growth, RevOps and other teams

Identify supply gaps and implement fixes (e.g., NLS tutor drop-off, B2B tutor satisfaction)

Strengthen end-to-end tutor lifecycle from onboarding to discoverability and matching

Upgrade tutor quality standards and guardrails for B2B and NLS fairness





Define success metrics and build dashboards for supply health with Data (liquidity, coverage, funnel health, CSAT)

Propose opportunities by testing practical approaches, including AI-enabled improvements

Requisitos principales4-6+ years of experience in operations, strategy & operations, consulting, marketplaces or high-growth tech roles

Project leadership with cross-functional rollout experience and tangible outcomes

Structured problem solving to break down complex topics into goals and actions

Program management across multiple workstreams with dependency management

Stakeholder management with commercial, product and data partners; ability to set boundaries and justify trade-offs

Data-driven approach—size opportunities, define KPIs, translate insights into actions

Ownership mindset with autonomous work style and proactive issue resolution

Operational excellence—design processes and guardrails ensuring quality and reliability

AI fluency and willingness to automate and improve processes with AI

Clear communication skills for written and verbal updates and stakeholder discussions

Comfort with ambiguity, speed, and maintaining quality

Excellent communication

Cross-functional collaboration

Adaptability

SQL and BI fluency (Looker)

Experience with AI tools in daily work

Data interpretation and KPI definition

📌 Senior Supply Operations Specialist (Barcelona)
🏢 Preply
📍 Barcelona