We're looking for fluent Spanish speakers with a passion for customer service and technical support to join our Customer Care team in November & December in Lisbon.

You'll be the voice of the brand across different channels, helping customers with their questions, resolving issues, and creating a positive experience with every interaction.

Please note: You must be eligible to work in Portugal and able to work in Lisbon, that's mandatory.

What You'll Do

Respond to customer queries through phone, email & chat online.

Provide clear, accurate information and effective solutions.

Manage complaints professionally and escalate complex cases when needed.

Communicate with empathy while maintaining a professional, customer-first approach.

Follow established quality standards and company procedures.

Meet individual productivity and performance targets.

What You Bring

Fluent Spanish

, both written and spoken.

Intermediate English (B1/B2)

.

Typing speed of

20+ words per minute

.

Strong communication, problem-solving, and interpersonal skills.

A genuine customer-focused mindset.

Ability to work efficiently in a fast-paced digital environment.

Contract &

Working Conditions

12-month initial contract

, with the possibility of renewal.





Full-time:

40 hours per week

.

8-hour shifts on a rotating schedule

.

Flight ticket reimbursement according to company policy.

Comprehensive health insurance.

Free Portuguese language classes.

Salary &

Benefits

Without Company Accommodation

Base Salary

€1,/month

Performance Bonus: Details shared during the recruitment process with the company.

With Company Accommodation

Base Salary

€1,/month

Performance Bonus: Details shared during the recruitment process with the company.

Why Join?

Work in a truly international and multicultural environment

.

Receive full on-boarding and professional training.

Access career development and progression opportunities

.

Benefit from relocation assistance and support with your move.

Enjoy a stable 12-month contract with the possibility of renewal.

Learn Portuguese for free and make the most of your experience abroad.

Ready for Your Next Adventure?

If you're fluent in Spanish

, enjoy connecting with people, and want to build your career in an international environment, this could be the opportunity you've been waiting for.

📌 Spanish Customer Care Advisor Lisbon With Relocation Support And Accommodation (Álava)
🏢 Cross Border Talents
📍 Álava