Our client, a leading innovator in the SaaS industry, is actively seeking a highly skilled and motivated Key Account Manager Estratégico to manage and grow their portfolio of high-value clients. This hybrid role offers the flexibility of remote work combined with essential in-person collaboration opportunities, fostering a balanced and productive work environment. You will be instrumental in building and maintaining strong, long-term relationships with our most important customers, ensuring their success and maximizing their value from our solutions. The adecuado candidate possesses exceptional strategic thinking, excellent communication skills, and a deep understanding of client needs within the technology sector. This position is crucial for driving customer retention and expansion, directly impacting our company's growth and market leadership. We pride ourselves on a culture of collaboration, innovation, and customer-centricity. Based in Valladolid, you will be part of a dedicated team focused on delivering exceptional service and driving mutual success with our clients across Spain.

Key Responsibilities

- Develop and execute comprehensive account management plans to foster client loyalty and growth.
- Serve as the primary point of contact for assigned key accounts, understanding their business objectives and challenges.
- Proactively identify opportunities for upselling and cross-selling of our products and services.
- Conduct regular business reviews with clients to assess satisfaction, demonstrate value, and identify areas for improvement.
- Collaborate with internal teams (sales, support, product)



to ensure seamless client experience and issue resolution.
- Monitor client health and proactively address any potential risks or churn indicators.
- Gather client feedback and insights to inform product development and service enhancements.
- Negotiate contract renewals and expansions, ensuring favorable terms for both parties.
- Achieve and exceed revenue targets for your assigned account portfolio.

Requirements
- Minimum of 4 years of experience in account management, client relationship management, or a similar client-facing role, preferably within the tech industry.
- Proven track record of successfully managing and growing key accounts.
- Excellent communication, interpersonal, and negotiation skills.
- Strong analytical and problem-solving abilities, with a focus on delivering client value.
- Demonstrated ability to understand complex business needs and translate them into effective solutions.
- Experience with CRM systems (e.g., HubSpot, Salesforce) and account management best practices.
- Ability to work independently and collaboratively in a hybrid work model.
- Bachelor's degree in Business, Marketing, or a related field is preferred.
- Ability to travel occasionally for client meetings as required.

Benefits
- Competitive salary with performance-based bonuses.
- Comprehensive health and dental insurance.
- Paid time off and public holidays.
- Opportunities for professional development and training in sales and account management.
- A dynamic and supportive work environment with a focus on work-life balance.
- Access to cutting-edge technology and tools. xqbhyrx
- Potential for career progression within a rapidly expanding company.

📌 Senior Account Executive (Valladolid)
🏢 Nice
📍 Valladolid