Portugese & English Customer Support Representative

Maximice sus posibilidades de que su candidatura sea seleccionada asegurándose de que su CV y sus habilidades se ajustan al perfil.

Looking for an exciting international opportunity? Join a general customer support team and build your career in a dynamic, multicultural environment while making a positive impact through exceptional customer service.

Location: Athens, Greece
Work Model: On-site

Why Join This Opportunity?

-

- Competitive salary and attractive benefits

- Comprehensive training and onboarding

- Career growth and development opportunities

- International and multicultural work environment

- Supportive team culture

- Opportunity to develop valuable customer service skills

Key Responsibilities

-

- Provide customer support via chat, email, and phone in Portuguese.

- Assist users with account settings, content-related inquiries,



and refund requests.

- Troubleshoot technical issues and resolve customer concerns efficiently.

- Review flagged content to ensure compliance with community standards.

- Identify issues such as phishing, spam, and malware.

- Deliver an outstanding customer experience while maintaining high-quality service.

Requirements

-

- Portuguese (C1 or native) and English (C1).

- Strong written communication skills.

- Good critical thinking and decision-making abilities.

- Comfortable working in a fast-paced environment.

- Basic PC skills and typing speed of at least 25 WPM with 85% accuracy. xqbhyrx

- Previous customer support experience is a plus but not required.

- Must have valid work authorization in Greece

📌 ??'?? ?????? ??????????-???????? ?????? ?? ??????, ?????? (Sevilla)
🏢 Cross Border Talents
📍 Sevilla