OneMoneyWay is a financial platform offering business accounts, payments and business cards to SMEs across Denmark, Sweden, Norway and Spain.

As our Swedish client base grows, we're looking for a Customer Support Specialist to be the first point of contact for our Swedish business clients, working from our office in Málaga's financial district.

What you'll do

Help Swedish business clients by phone, email and chat with questions about accounts, payments, cards and billing

Guide new clients through onboarding and account activation

Solve issues end-to-end and escalte complex cases to compliance, operations or IT

Follow up on pending applications and missing documents

Keep client records and case notes up to date in our CRM

Share client feedback with the team to improve our product and processes

What we're looking for

Fluent Swedish and good English, written and spoken

1+ years of experience in customer support,



customer success or a similar client-facing role A structured, solution-oriented way of working, with a strong sense of ownership

Comfortable with digital tools and learning new systems quickly

Calm, friendly and professional, including with frustrated clients

Based in Málaga or willing to relocate

Nice to have

Experience from banking, fintech, payments or B2B services

Basic understanding of Banking

Norwegian or Danish skills

What we offer A key role in a fast-growing, multi-country fintech

Hybrid setup: 3 days in our Málaga office, 2 days from home

Modern office in Málaga's financial district with an international team

Training and onboarding into financial services

Room to grow into onboarding, customer success or sales roles

Competitive salary based on experience

📌 Swedish Costumer Support (Málaga)
🏢 OneMoneyWay
📍 Málaga