At Roibos, we are looking for a Key Account Manager to join our Hotels team and lead our partnerships with regional hotel chains across. You will own a portfolio of established chain partners, act as their trusted advisor on B2B distribution, and grow the business we do together through stronger production, rate competitiveness, and availability.

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Key Responsibilities

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- Own and develop a portfolio of regional hotel chains, acting as their primary point of contact and trusted distribution partner.

- Build an account plan for each chain, setting growth objectives and agreeing actions with the chain’s commercial, revenue and distribution teams.

- Drive production growth by improving rate competitiveness and inventory availability, and by adding new properties, openings and destinations from each chain’s portfolio.

- Negotiate commercial terms and contract renewals, including rates, conditions and promotions.

- Monitor account performance, report on key metrics and lead regular business reviews with partners.

- Work closely with the Connectivity team to ensure smooth onboarding and connection of the chains’ properties, and with the regional contracting teams to align on market priorities.

- Keep up to date with market trends and competitor activity in regional chain segment.

Requirements

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- 3+ years’ experience as a Key Account Manager,



Account Manager or in a similar commercial role in the hotel or travel distribution industry.

- Solid knowledge of hotel contracting, revenue management, B2B distribution and pricing strategies.

- Experience working with hotel chains and an established network will be considered a plus.

- Strong negotiation and communication skills, with the ability to build relationships at all levels, from sales managers to commercial directors.

- Analytical mindset: comfortable working with data and KPIs to turn insights into concrete actions.

- Fluent English; additional European languages are a plus.

- Organised and proactive, able to manage multiple accounts and priorities at the same time.

- Collaborative team player who enjoys working across departments and goes the extra mile to achieve personal and team results.

Key Measures

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- Production growth of the assigned portfolio against targets.

- Rate competitiveness and availability of the assigned chains.

- Account retention and expansion, including new properties activated within existing chains.

- Achievement of company, department and individual objectives.

What we offer

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- Competitive salary and bonus structure.

- Opportunities for career development within a dynamic and growing company. xqbhyrx

- A collaborative and innovative work environment.

If you are a results-driven commercial professional who enjoys building long-term partnerships with hotel chains and growing them, we’d love to hear from you

📌 Key Account Manager – Regional Hotel Chains (Palma)
🏢 Roibos
📍 Palma