Do you love technology, and innovation and have a customer-first mindset? Expand your skills and knowledge with our leading-edge Hyper-Converged Infrastructure (HCI) technology and Hybrid-Cloud solutions! Here at Nutanix, we value providing all our customers with an exceptional support experience. Join our family in a multicultural working environment and be part of a company that wants your career to succeed and thrive!

About the Team At Nutanix, you will have the opportunity to be a part of our EMEA Technical Support (SRE) team based in Barcelona. At Nutanix, we offer a hybrid work setup where employees are expected to be in the office for three days a week. This setup allows for a good balance between the collaborative benefits of in-person interactions and the flexibility of remote work.Your Role Provide technical support for Nutanix ?s HCI solutions Troubleshoot, diagnose,



and debug enterprise customer issues Collaborate with development engineering team Resolve cross-vendor issues with technology partners Improve product serviceability and develop tools Deliver excellent customer support experience Share technical knowledge with team Focus on customer success and satisfaction What You Will Bring 3+ years of relevant technical experience Expertise in Virtualization, Networking, Storage, Linux, and Cloud Technologies Customer-facing experience and customer-first mindset Fluent in English.

Proficiency in one or more EU languages is a strong plus Passion for learning and staying updated on cloud technologies Strong troubleshooting and debugging skills Collaborative approach and ability to work with diverse teams Ability to provide excellent support experience to customers We offer permanent employment with a base salary starting from €45,000. The base pay offered may vary depending on multiple individualized factors, such as job-related knowledge, skills, and experience Work Arrangement Hybrid: This role operates in a hybrid capacity, blending the benefits of remote work with the advantages of in-person collaboration. San Jose, Durham, Mexico City, Bangalore, Pune, Hoofddorp, Belgrade, Barcelona, Singapore, Sydney and Tokyo), employees are expected to work onsite a minimum of 3 days per week to foster collaboration, team alignment, and access to in-office resources.

📌 Technical Customer Support Engineer (remote) (Barcelona)
🏢 Nutanix
📍 Barcelona