07 nov
|
Glovo Group
|
Barcelona
07 nov
Glovo Group
Barcelona
Glovo Group in Spain seeks a leader to own the post-delivery experience, from the first complaint to resolution, shaping how it works across all markets.
Descubra exactamente qué habilidades, experiencia y cualificaciones necesitará para tener éxito en este puesto antes de enviar su solicitud a continuación.
Over the next 12–18 months you will collaborate with the central service team to roll out an AI agent on real post-delivery cases and tackle the toughest challenges where customer satisfaction and profitability intersect.You will xghoner help shape the evolving post-delivery organization, lead a growing team, and partner with Finance, Product and
📌 Post-Delivery Experience Lead, AI (Barcelona)
🏢 Glovo Group
📍 Barcelona