American Express Company in Madrid is seeking a Customer Payment Investigations Analyst to investigate and resolve customer payment inquiries across markets. This telephone-based role involves inbound and outbound calls, with ownership of manually worked cases and accurate case notes. You will balance fast-paced investigations with quality service, using multiple systems to reach evidence-based conclusions.
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📌 Global Payment Investigations Analyst (German & Spanish) (Madrid)
🏢 American Express
📍 Madrid
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