Werfen is a growing, family-owned, innovative company founded in 1966 in Barcelona, Spain. We are a worldwide leader in specialized diagnostics in the areas of Hemostasis, Acute Care Diagnostics, Transfusion, Autoimmunity, and Transplant. Through our Original Equipment Manufacturing (OEM) business line, we research, develop, and manufacture customized assays and biomaterials. We operate directly in 30 countries, and in more than 100 territories through distributors. Our Headquarters and Technology Centers are located in the US and Europe, and our workforce is more than 7,000 strong.

Overview Job Summary

The holder of the position (m/f) will be part of the dynamic tenders department for Werfen in Iberia and responsible for price applications (telf/fax/mail/ platforms), management, receptions and replies contact internal and external costumers. In addition to operational responsibilities, the role coordinates the day-to-day activities of the Offers & Prices team, ensuring workload prioritization, process consistency, quality and timely execution.

Responsibilities Key Accountabilities

Coordinate and prioritize the team’s daily workload and activities.

Act as the first point of escalation for operational issues and complex cases.

Ensure consistency, quality and compliance across Offers & Prices processes.





Support, guide and onboard team members, promoting knowledge sharing and continuous improvement.

Price applications (telf/fax/mail/ platforms)…

Management, receptions and replies contact internal and external costumers

Price updates, and price discrepancies

Prices and orders of services products.

Management of all offers and prices and related tasks.

Networking/Key relationships

With other internal departments such as Finance, Logistics, Customer Service, etc.

Qualifications Minimum Knowledge & Experience required for the position:

Minimum of 3-5 years of work experience in a customer service department or division within the Healthcare sector is a plus.

High school degree

Quality system

Knowledge of basic administration

Experience in costumer service and/or as sales assistant

Skills & Capabilities:

Team coordination and leadership skills

Flexibility and adaptability

Ability to work under stress

Competent and able to pay attention to detail

Fast worker

Ability to work as part of a team

Less 5% of time

Werfen appreciates and values diversity. We are an Equal Opportunity/Affirmative Action Employer M/F/D/V.

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📌 Offers and Prices Lead (Bellprat)
🏢 Werfen
📍 Bellprat