Training & Quality Specialist - Data-Driven Coach (Barcelona)

Training & Quality Specialist - Data-Driven Coach (Barcelona)

07 nov
|
Concentrix
|
Barcelona

07 nov

Concentrix

Barcelona

Concentrix in Barcelona is seeking a Trainer & Quality Specialist to support a customer service team in the travel industry.Por favor, verifique que tiene el nivel de experiencia y las cualificaciones adecuadas leyendo la descripción completa de esta posibilidad a continuación.You will monitor quality, provide structured feedback, and ensure consistency across human and AI-driven assessments.

xqbhyrx You will train and coach teammates through onboarding sessions, address skill gaps, and analyze performance and customer feedback using Excel, DOMO, and Power BI to drive improvements.

📌 Training & Quality Specialist - Data-Driven Coach (Barcelona)
🏢 Concentrix
📍 Barcelona

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