We are a Barcelona based startup with offices in Madrid, Lisbon, Berlin and Paris. Backed by Europe's best Venture Capital firms, the next year will be a critical phase in our growth as we look to further build out our team and expand into multiple new markets ? . In true startup fashion, we always embrace the unknown and grant full autonomy to our team members to act as the owners of their projects and tasks. We are creators who embrace dynamic environments and take on and build up projects from scratch. We are seeking an Operations Coordinator to join our team in Barcelona. This role requires a hands-on approach to quality control, where you will conduct rigorous inspections, coordinate seamless housekeeping turnovers, and resolve any maintenance issues with urgency.
Manage the guest operations from check-in to check-out which includes resolution of guest requests and complaints Ensure the cleanliness and high quality condition of the apartments Provide data-driven recommendations and process improvements to drive higher operational efficiency, customer service, and quality of stays Check-In Conduct regular check-in inspections to ensure the apartments meet or exceed quality and cleanliness standards key management and keyless access codes and communicate these with GX team Check-In Instructions: Manage welcome kits and cleaning essentials inventory Coordinate with housekeeping, maintenance and other teams to schedule tasks and ensure a timely turnaround between guest stays Provide feedback to the design team about furniture quality Previous experience using Property Management Systems Able to work from office but also out and around Fluency in Spanish and English required Private Health Insurance with ALAN Team buildings and office events Breakfast at the office, fruits, nutrition bars, free coffee/tea and popcorn
📌 English speaking (España)
🏢 Ukio
📍 España