OverviewAs an experienced Account Manager at CrowdStrike, you will steward a portfolio of existing customers, drive expansion and retention, and act as a trusted advisor.
You will develop strategic account plans, conduct quarterly business reviews, and identify whitespace opportunities to maximize value from the Falcon platform.
You'll collaborate with cross-functional teams to ensure customer health and measurable ROI, while advancing multi-year growth with executive sponsors.
This role offers impact at scale within a mission-driven, AI-first cybersecurity leader.
Compensaciones / BeneficiosMarket-leading compensation and equity awards
Comprehensive wellness programs
Competitive vacation and holidays
Paid parental and adoption leaves
Professional development opportunities
Vibrant office culture and employee networks
ResponsabilidadesManage portfolio of existing customers and achieve expansion ARR targets
Drive Net Revenue Retention (NRR) and minimize churn
Develop and execute comprehensive account plans per customer
Conduct quarterly business reviews (QBRs) with all accounts
Map stakeholder relationships and identify expansion opportunities




Cross-sell/upsell across CrowdStrike product portfolio and articulate ROI
Coordinate with Customer Success to ensure health and satisfaction
Engage executive sponsors and collaborate with Sales Engineers, CS Managers, and Support
Lead land-and-expand strategies with hunters and align to multi-year growth objectives
Advocate for the voice of the customer internally
Requisitos principales4-6+ years of account management or customer success experience
Proven track record of driving 120%+ NRR
Experience managing * enterprise accounts concurrently
Strong C-level relationship-building skills (CISOs, CIOs)
Strategic account planning and whitespace analysis expertise
Excellent presentation and QBR facilitation skills
Salesforce CRM proficiency
Fluency in English and French
Experience utilizing AI technologies to enhance decision-making and efficiency
Relationship-building and trust quickly
Strategic thinking and problem-solving
Collaborative mindset and cross-functional teamwork
Salesforce CRM proficiency
Knowledge of AI technologies to enhance decision-making and efficiency
MEDDPICC or similar methodology knowledge

📌 Account Manager, French Speaking (España)
🏢 CrowdStrike
📍 España