Our partner is looking for a Customer Success Manager (Individual Contributor) based in Spain. This role offers the opportunity to guide customers through complex product journeys while building strong, long-term relationships in a general remote environment.

Working closely with internal teams and external partners, you will ensure smooth project execution, resolve challenges, and improve the overall customer experience.

The position combines customer success expertise, project coordination, commercial awareness, and a proactive problem-solving mindset.

Own the complete post-sales customer journey, including onboarding, relationship management, and ongoing support throughout the product development and delivery process.

- Act as the main point of coordination between customers, design teams, and production or sourcing partners to keep projects progressing smoothly.
- Provide consultative support during product development phases, offering guidance on specifications, materials, product feedback, and technical considerations when needed.
- Collect customer feedback and collaborate with internal teams to improve processes, products, and overall customer experience.
- Maintain strong customer relationships through clear communication, proactive engagement, and a customer-first approach.

3+ years of experience in Customer Success, Account Management, client operations, or a similar customer-facing role.

- Experience managing customer relationships in e-commerce, manufacturing, technology platforms, or customized product environments is highly advantageous.
- Excellent project coordination skills with the ability to manage multiple stakeholders, timelines, and priorities simultaneously.




- Commercial awareness and confidence identifying growth opportunities, upselling opportunities, and solutions that create customer value.
- Experience using CRM platforms such as HubSpot or similar tools to manage accounts, track activities, and maintain customer records.
- Ability to work independently in a fully remote environment with strong ownership, organization, and accountability.
- Fully remote working environment with the flexibility to work from anywhere.
- Opportunity to join a integral team and collaborate with colleagues across multiple regions.
- High level of ownership and autonomy in managing customer relationships and improving processes.
- Continuous learning and professional development opportunities.
- Inclusive and collaborative culture focused on curiosity, excellence, and customer success.
- Support for professional growth within a fast-paced, international environment.

Data Privacy Notice: By submitting your application, you acknowledge that Jobgether will process your personal data to evaluate your candidacy and share relevant information with the hiring employer. This processing is based on legitimate interest and pre-contractual measures under applicable data protection laws (including GDPR). We may use artificial intelligence (AI) tools to support parts of the hiring process, such as reviewing applications, analyzing resumes, or assessing responses and identifying potential inconsistencies or verification signals in application materials based on available information. If you would like more information about how your data is processed, please contact us.

- Customer Success Manager (Individual Contributor) (España)

📌 Remote Customer Success Manager (Málaga)
🏢 Reconocida empresa
📍 Málaga