Office address:

Contract type:

Permanent (indefinido)

Hybrid (3 days on-site, 2 days remote)

APWireless is an international digital infrastructure investment company specializing in the acquisition and management of telecom assets and wireless infrastructure. We partner with public and private asset owners across the world to create long-term value through tailored financial solutions, supporting the development of essential digital infrastructure.

As our IT Support Specialist in Madrid, you are the person our teams rely on to stay connected, productive and secure. You are maintaining the operational backbone of our Spain office and supporting colleagues across markets. Your ability to anticipate needs, resolve issues efficiently and communicate clearly across a multilingual environment has a direct impact on how well the business runs day to day.

Technical Support & Helpdesk

Provide application, operating system, networking and hardware support to local and remote staff

Troubleshoot network systems and respond to technical emergencies

Deploy, configure and maintain workstations, peripherals and handheld devices (iOS and Android)

Administer user accounts and access management via Microsoft EntraID

Support and maintain our Microsoft 365 environment, including Exchange Online, SharePoint, OneDrive and Teams Voice

Maintain audio/video equipment and support meeting room setups





Contribute to the development and implementation of IT policies and procedures

Manage asset inventory and produce audit reports and metrics as needed

Collaborate across departments to assess evolving IT needs and communicate relevant updates to management and staff

2 to 4 years of experience in a corporate IT support role

Solid hands-on knowledge of Windows *****, Microsoft 365 and Active Directory

C1 level in both Spanish and English, written and spoken

Professional certifications such as CompTIA A+, Network+ or Microsoft MCSA

Permanent contract within a growing international group

Competitive salary complemented by an annual performance-based bonus

Hybrid work model: 3 days in our Madrid office, 2 days remote

Private health insurance with Sanitas, fully covered for the employee

Steps may vary slightly depending on the role and local context.

As part of our recruitment process, we may use automated tools, including AI-based solutions, to assist in the screening and analysis of applications. We are committed to using these technologies responsibly, transparently and in compliance with applicable data protection and employment regulations.

At APWireless, we believe that sustainable performance is built on accountability, collaboration and inclusion.

📌 IT Support Specialist / Helpdesk / IT Service Desk/ (Madrid)
🏢 APWireless Careers
📍 Madrid