07 nov
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AccorHotel
|
España
Eterniti is the leading operator of vacation rentals in iconic holiday destinations, led by a passion for excellence, authentic adventures, and hospitality.
With over €2 billion in assets under management, we operate 800+ chalets, villas and apartments under 3 consumer brands: Emerald Stay (our 4* brand), Bo House (our 5* brand) and Verbier Exclusive (our palace brand).
Our guests can discover our properties in more than 25 exceptional destinations across Europe and North America.
¿In brief, the role is similar to a hotel Front Office position, but within a remote hospitality environment.
Guest Relations Liaising with guests before, during and after stay, by e-mail, WhatsApp and telephone.
Arranging some extra services such as airport transfers and at-home massages.
Coordinating special guests requests with the local staff in our destinations.
collecting extra money if needed,
liaising with them in case of damages.
Concierge & Additional Services Developing the destinations under your responsibility by: Creating and updating extra-service processes.
Keeping destination pages up to date with new recommendations (restaurants, activities, etc.).
As soon as possible Office address: Work days and work hours may vary, we work in hospitality.
xhfqzwm You would work every other weekend and have days off during the week in lieu.
We have a versátil home office policy: with us, you'll work at the office two days per week (Tuesdays and Wednesdays) - the rest of the time, it's up to you.
Video interview with our Operations Manager & Operations Supervisor Step 4:
📌 Personal sala y office (España)
🏢 AccorHotel
📍 España