Service Delivery Manager (remote) (Málaga)

Service Delivery Manager (remote) (Málaga)

07 nov
|
Bridgenext
|
Málaga

07 nov

Bridgenext

Málaga

Company Overview

Bridgenext is a digital consulting services leader that helps clients innovate with intention and realize their digital aspirations by creating digital products, experiences, and solutions around what real people need. Our integral consulting and delivery teams facilitate highly strategic digital initiatives through digital product engineering, automation, data engineering, and infrastructure modernization services, while elevating brands through digital experience, creative content, and customer data analytics services.

Our flexible and inclusive work culture provides you with the autonomy, resources, and opportunities to succeed.

We are seeking a Delivery Manager who will serve as a critical leader within our Salesforce practice, acting as both a hands-on delivery owner and a trusted client-facing partner. This role is a unique blend of delivery leadership and relationship management, requiring someone who can drive execution while also building strong, lasting relationships.

This individual will play a highly visible role as one of the primary faces to one of our largest Salesforce customers, representing the organization with credibility and professionalism. As one of our key European-based team members, this person will also support regional alignment and collaboration across distributed teams.

The ideal candidate brings strong Salesforce fluency, thrives in agile delivery environments, and has a proven ability to balance execution with stakeholder engagement at senior levels.

Client Management: Act as the main point of contact for clients,



building trusted partnerships within an organization, and ensuring satisfaction with project outcomes

Project Delivery: Lead the end-to-end delivery of digital projects, ensuring scope, timeline, budget, and quality targets are met following best practices and meeting client business needs

Serve as the primary liaison between business stakeholders (including actuarial and innovation teams), Salesforce delivery teams, and Bridgenext & client leadership

Partner with technical teams to ensure successful Salesforce solution design, delivery, and adoption, maintaining accountability for overall platform outcomes

Provide Salesforce thought partnership to clients and internal teams, translating business requirements into effective Salesforce-driven solutions

Coordinate delivery across onshore and nearshore/offshore teams, managing dependencies and risks

Identify process enhancements and delivery best practices to drive efficiency and consistency across accounts

Track budgets, ensure profitability targets, and manage scope changes effectively

Lead the establishment, governance, and ongoing management of a Center of Excellence (CoE) spanning multiple business units within a large enterprise, driving standardization, best practices,



and cross-functional alignment

Represent the organization as part of the European presence, collaborating across global teams and time zones

Oversee delivery planning and sprint execution, ensuring transparency, accountability, and alignment to business goals

Proactively identify and resolve delivery risks, blockers, and cross-team dependencies

Drive continuous improvement in agile practices and delivery effectiveness

Working remotely from location within commutable distance to office Madrid OR Barcelona, Spain

Proven experience as a Delivery Manager, Product Owner, or Agile Delivery Lead

Strong Salesforce platform understanding, delivery lifecycle, and stakeholder conversations, with the ability to confidently engage in both business and delivery conversations related to the platform

Experience leading or supporting Salesforce implementations or programs, with an understanding of core clouds (e.g., Sales, Service, Data Cloud, Marketing Cloud, Experience Cloud) and delivery lifecycle

Demonstrated ability to act as a client-facing leader, building relationships and managing senior stakeholders

Experience leading end-to-end delivery in agile environments (Scrum, Kanban, or hybrid)

Experience working with distributed, nearshore/offshore teams

Strong backlog management, sprint execution, and release planning experience

Advanced English proficiency for global collaboration

Fluency in French (Nice-to-have)

Creative problem solver with a focus on practical, high-quality outcomes

LI-REMOTE

📌 Service Delivery Manager (remote) (Málaga)
🏢 Bridgenext
📍 Málaga

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