Head of Customer Support & Quality Assurance (Madrid)

Head of Customer Support & Quality Assurance (Madrid)

07 nov
|
Diversey
|
Madrid

07 nov

Diversey

Madrid

is a leading general producer of specialty chemicals, delivering sustainable solutions for water-intensive industries, including consumer, industrial, institutional, food and beverage, and pool and spa water markets. Owned by Platinum Equity, our innovative portfolio includes advanced water treatment chemistries, process aids, functional additives, and state-of-the-art monitoring and control systems. These technologies enable our customers to optimize operations, enhance product quality, protect critical assets, and achieve their sustainability goals.

Headquartered

in Wilmington, Delaware, Solenis operates 70 manufacturing facilities worldwide and employs over 16,100 professionals across 130 countries. US Best Managed Company

for the third consecutive year, Solenis is committed to fostering a culture of safety, diversity, and professional growth

.

Quality Manager,

will be responsible for ensuring product and process quality while driving continuous improvement across the supply chain. You will play a key role in implementing Lean methodologies, overseeing audits, and managing quality-related claims

.

product quality and compliance





ISO **** Quality Management System

Develop and monitor quality KPIs

to track supplier and product quality performance

Conduct root cause analysis (RCA)

for quality issues

Develop partnerships & projects collaborations

Work closely with suppliers, subcontractors, and European partners.

Contribute to cross-functional quality and process improvement projects.

5-10 years proven experience in quality management

(supplier quality management

quality assurance

monitoring and control

root cause analysis and corrective actions

Ability to manage cross-functional projects and collaborate with supply chain teams.

proficiency in French, Spanish and English

( Career growth and professional development opportunities

If you're a results-driven Quality Manager with a passion for supplier quality, finished product excellence, and manufacturing standards, apply today!

We offer attractive compensation, comprehensive benefits, and abundant opportunities for professional growth and development.

📌 Head of Customer Support & Quality Assurance (Madrid)
🏢 Diversey
📍 Madrid

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