EMEA Channel Sales Support Coordinator

Sensormatic Solutions is the leading global retail solutions portfolio of Johnson Controls, providing unmatched insights into retail inventory, shopper behavior, loss prevention, and liability.

Its intelligent digital platform, Sensormatic IQ, integrates advanced technologies such as AI, machine learning, RFID, and EAS to deliver data?We are seeking a Channel Sales Support Coordinator to join our team. In this position, you will play a critical role in providing administrative support to our EMEA Channel Sales representatives and effectively responding to customer queries.

The ideal candidate should possess extensive experience in sales support administrative / coordination with an understanding of international cultures.

By utilizing your expertise, you will contribute to the development and maintenance of positive customer relationships, whilst ensuring the smooth operation of our sales team. Join us and make a significant impact on our sales efforts and overall business success.

Sales Support:

Helping the sales team to improve their productivity managing administrative tasks between them and customers

Provide information and guides to help the sales team

Other ad-hoc support tasks and exercises as per business requirements

Collaborate effectively with colleagues and stakeholders across different departments to ensure alignment in sales activities.

3+ years of experience as a Sales Support Specialist or Sales Support Associate

Experience with ERP and CRM systems

MS Office Suite, particularly MS Excel

In-depth understanding of sales principles and customer service practices





Advanced English speaker

Multi-cultural experience

You will enjoy a comprehensive social benefits package including life and accident insurance, the possibility of opting into adaptable compensation, as well as our flexible working hours and hybrid work policy.

In addition, our salary policy, job stability, continuous training, opportunities for professional development, and an excellent working environment form part of our employee benefits package.

By working with us, you will be part of a global company that embraces diversity, rewards great work, and inspires people to achieve their best. The future is being built today, and Johnson Controls makes that future more productive, safer, and more sustainable. We design automated buildings, energy?We are a global, multi?industry technology leader with a diversified portfolio, serving a wide variety of customers in more than 150 countries. Our commitment to sustainability dates back to our origins in **** with the invention of the first electric room thermostat. Our mission is to support our customers, create added value, and help them achieve their goals every day, anywhere in the world. leading portfolio of building technology and solutions includes some of the most trusted names in the market, such as Tyco®, York®, Sensormatic Solutions, Metasys®, Ruskin®, Titus®, Frick®, Penn®, Sabroe®, Simplex®, Ansul®, and Grinnell®.

Specifically, it complies with current legislation on gender equality between women and men (Law ******). The company is committed to equal opportunities in accordance with its policies and codes of conduct.

#LI-Remote

📌 Customer Sales Support Coordinator (Madrid)
🏢 Johnson Controls
📍 Madrid