Customer Service Sales Representative (French - Dutch-speaking) (Málaga)

Customer Service Sales Representative (French - Dutch-speaking) (Málaga)

07 nov
|
Concentrix
|
Málaga

07 nov

Concentrix

Málaga

Customer Service Sales Representative (Dutch-Speaking) - HS03

Experience the power of a game-changing career

a integral technology and services leader that powers the brands of the future. We help well-known brands — the ones you use every day — improve their businesses with technology and integrated solutions, in over 70 countries.

looking to grow and be inspired, as a Customer Service Sales Representative in

Hybrid

), game-changers

who are powering the brands of the future in tech.

give you all the training,

technologies, and the continuing support

Customer Service Sales Representative

Mainly handle inbound activity (calls, emails, chat, tasks) of customer post sales requests

- Create quote and follow up with cross selling / up selling and a proactive and service attitude
- Ensuring personal knowledge of the Store portfolio and Post sales

Initiate & manage Customer post sales related tasks; covering order cancellations, claims management, order and delivery follow up, refund requests and escalations using multiple tools,



such as CRM & Order Status Suite with a high quality, efficient and customer centric approach.

game-changers

Are bilingual or proficient in Dutch and fluent in English

- Have strong communication skills
- Knowledge of sales techniques (up-/cross-selling, objection handling,

Are customer driven and motivation to work in sales

- Have Exceptional customer facing and customer care skills

We challenge conventions to deliver outcomes unimagined by creating customer experiences that go beyond WOW.

In this role, we offer benefits that help support your unique lifestyle:

- Full time 39 hours/week contract: Monday to Friday *****h
- gross year in bonus according to performance
- Great office location in

Full paid training about the company and the project you will be working on

- game-changers

game-changers

Dutch (Required), English, French

Full time

📌 Customer Service Sales Representative (French - Dutch-speaking) (Málaga)
🏢 Concentrix
📍 Málaga

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