We have a bold vision: to become the global standard for core software solutions in the insurance industry. Our aim is to achieve this by developing a truly cloud-native solution that can scale limitlessly—and we want you to be part of that journey.

Our values—Trust, Openness, Passion, Innovation, and Care

—We are looking for a motivated Junior IT System Administrator to join our IT team and help support and maintain our people, devices, and core identity systems. Reporting to the IT Team Lead, this is a hands-on role for someone early in their system administration career who is ready to take ownership of day-to-day IT operations. You'll work alongside experienced IT professionals, support colleagues across our European offices, keep our infrastructure running smoothly, and grow your skills across identity, endpoint, and cloud management.

Own the IT side of employee onboarding and offboarding—provisioning accounts, access, and equipment for new joiners, and securely revoking access and reclaiming devices when employees leave.

Create, modify, and manage users and groups in Microsoft Entra ID (Azure AD) and on-premises Active Directory.

Manage the endpoint lifecycle for the Windows and macOS fleet, including provisioning new devices and securely decommissioning returned ones.

Deploy and configure Windows 11 on company laptops and workstations, using endpoint management tooling for standardized, repeatable rollouts.

Track and maintain accurate records of hardware assets, including inventory, assignments, and status.

Provide day-to-day administration and support for Microsoft 365 services, including Exchange Online, Teams, SharePoint, and OneDrive.

Manage and maintain endpoints through ManageEngine Endpoint Central (Windows)



and Jamf Pro (macOS), including software deployment, patching, and policy enforcement.

Respond to and resolve support tickets within agreed service levels, escalating more complex issues to senior team members.

Help apply and maintain security baselines—such as multi-factor authentication, conditional access, and device compliance—under the guidance of the IT and Security teams.

Assist with office-specific tasks, such as cable management, ordering equipment from local vendors, and helping out whenever there is an issue with office appliances or the premises themselves.

A degree or certificate in IT, Computer Science, or a related field—or equivalent practical experience.

Around 1–2 years of hands-on experience in IT support or system administration (relevant internship experience counts).

Solid working knowledge of Windows 11 and Microsoft 365 productivity tools.

Practical experience managing user accounts, groups, and permissions in Active Directory and/or Microsoft Entra ID.

Prior experience in a helpdesk, IT support, or system administration role.

Hands-on experience with the Microsoft 365 admin center and Microsoft 365 administration.

Experience with endpoint management tools such as ManageEngine Endpoint Central or Jamf Pro, or with Windows deployment/imaging.

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and some familiarity with macOS administration.

Relevant or in-progress certifications such as Microsoft 365/Azure Fundamentals, CompTIA A+, or Network+.

Attention to detail and commitment to high-quality delivery.

Excellent communication skills in English.

Become part of a fast-growing insurance software vendor with multinational teams across Europe — we have +20 nationalities in our company.

A half-day off the second Friday of the month, so you focus on passion projects, boost your creativity, or spend time with your loved ones.

Fadata is a leading provider of software solutions for insurance companies globally. We are on a mission to empower the insurance industry to drive customer engagement, innovation and business value. Together with our customers we are on a journey to build the future of insurance and impact millions of people's lives every day. Headquartered in Munich, with offices in more than five European cities, Fadata is backed by Private Equity Riverside and Lowell Minnick.

We provide the heart of the insurance industry with the next generation of core insurance platform. We use end-to-end, adaptable cloud services for all insurance processes across Life, P&C; and Health, harnessing open ecosystems. Our values include building trust, engaging in open communication where feedback is welcome, being passionate about the value we deliver, innovating our product, and showing care, empathy and respect for one another. We embrace cultural differences and support diversity.

We are making the world a safer place by empowering insurance innovation. We want you to become part of our exceptional team who are driving insurance innovation forward.

📌 Junior IT & Cloud Administrator (Madrid)
🏢 Fadata Group
📍 Madrid