Our partner is looking for a Low-touch Customer Success Manager based in Spain.

Join a fast-growing, remote-first technology environment focused on helping businesses unlock the potential of automation and AI-powered workflows.

As a Customer Success Manager, you will manage a portfolio of approximately 30 enterprise accounts across the EMEA region, serving as their primary post-sales partner.

You will also contribute to scalable customer success programs and playbooks that strengthen retention, expansion, and enterprise growth.

Manage a portfolio of approximately 30 enterprise customers across EMEA, supporting them throughout onboarding, adoption, and renewal.

Lead customer kickoffs and success planning sessions, aligning stakeholders on objectives, timelines, responsibilities, and measurable outcomes.

Monitor customer health indicators and product usage data to identify risks early, manage escalations, and maintain stakeholder alignment.

Collaborate with Support, Solutions Engineering, Product, and Sales teams to resolve customer blockers and deliver a seamless experience.

Contribute to scalable customer success playbooks, processes, and programs that improve outcomes across the wider customer base.

You are an experienced enterprise customer success professional who combines technical understanding, commercial awareness, and a strong focus on customer outcomes. The judgment to recognize technical challenges that require escalation and coordinate the right support.

Commercial experience supporting renewals and expansion opportunities,



including upselling and cross-selling, with a track record of contributing to retention and revenue growth.

Strong analytical and value-oriented skills, with the ability to translate product usage into measurable business outcomes, ROI, and executive-level presentations.

Clear communication and relationship-building skills, enabling you to work effectively with both technical users and senior executives.

A collaborative approach and experience partnering with Sales, Support, Solutions Engineering, and Product teams.

The role is remote across eligible EMEA locations, including the United Kingdom.

Visa sponsorship is available for Germany only. Candidates based in other countries must already have the legal right to work where they reside.

English is the company's working language.

Generous paid time off: 30 days of vacation per year in Europe, in addition to local public holidays.

Benefits provided in accordance with local country standards across Europe.

Retirement planning: Pension contributions in line with local country requirements.

Professional development budget: €1,000 per year, or the equivalent in local currency, for courses, books, events, or coaching.

Remote-first environment: Work remotely across Europe, with regular team off-sites.

Receive $100 per month to support open-source projects of your choice.

Benefit from an open working culture where company performance, priorities, and ongoing projects are shared across the team.

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📌 Remote Customer Success Manager (España)
🏢 Jobgether
📍 España