Aircall is a unicorn, AI-powered customer communications platform used by 22,000+ companies worldwide to drive revenue, resolve issues faster, and scale customer-facing teams. We're redefining customer communications by bringing voice, SMS, WhatsApp, and AI together into one seamless workspace.

Aircall is headquartered in Paris, our European HQ, with a strong North American presence anchored in Seattle, our North American HQ, and teams across Madrid, London, Berlin, San Francisco, New York City, Sydney, and Mexico City. We've built a product customers love and a business that's scaling quickly, backed by world-class investors and driven by rapid AI innovation across multiple product lines.

At Aircall, you'll join a company in motion. We're customer-obsessed, data-driven, and focused on delivering meaningful outcomes. As a Senior Backend Software Engineer, you will be responsible for the design, development, deployment, and operation of business-critical features that add customer value on top of voice.

Quality, excellence, and agility drive our delivery processes and you will help us level these up.

Using a variety of back-end stacks, appropriate for each requirement, but always hosted on AWS, we build added value and resilient services on top of voice and fully integrate with our customers' business critical tools (CRM, Helpdesk, E-Commerce, ...).





Participate in requirements analysis to help with providing the right technical and business solutions for our customers

Write clean scalable code and test and deploy applications and systems

Be part of an engineering organization delivering high quality, secure, voice solutions to Aircall clients

Involvement in product and platform performance optimization and live site monitoring

You have at least 6+ years of experience in back-end development in a large scale, typed language, with experience in Typescript, with a focus on delivering for security, scalability, availability, and performance

You will have worked extensively with AWS in a production environment and understand how to design for, deploy on and get the best out of, the environment and services provided by Amazon

You can talk easily and spontaneously about most of the offerings on AWS, when to use them, and how, and can explain to junior engineers.

You have experience working with serverless services using infrastructure as code like CloudFormation or Terraform.

And last but not least, if you have experience working with GraphQL it will be a huge plus!

€45+ Nationalities: cosmopolite & multi-cultural mindset

We're committed to ensuring that everyone not only has a seat at the table but is valued and respected at it by providing equal opportunities to develop and thrive.

If you would like more information about how your data is processed, please contact us.

📌 DESARROLLADOR DE BACKEND SENIOR AWS (Madrid)
🏢 Aircall
📍 Madrid