Customer Service Representative (German + Spanish) — Madrid / Valencia, Spain

Are you a confident communicator who thrives in a fast-paced banking environment? We're looking for a motivated customer service professional with strong German and Spanish language skills to join a dynamic on-site team serving banking clients across Spain.

Handle inbound customer inquiries in German and Spanish via phone, email, and chat

Assist customers with account-related questions, transactions, and service requests

Contribute to team quality and satisfaction targets

Work rotating shifts covering mornings, afternoons, and nights (including night shifts in Madrid)

Maintain up-to-date knowledge of banking products and services

Native or near-native German speaker (required); Spanish at B2 level or above

Previous experience in customer service or contact centre environments is a plus

Comfortable with rotating shift patterns, including evenings and nights

You'll be part of a vibrant, multilingual team where your language skills are genuinely valued — with clear pathways for professional growth and ongoing training support.

Submit your application today and take the next step in your customer service career.

📌 Customer Support Specialist - German Speaking - Night Shift (Madrid)
🏢 Cross Border Talents
📍 Madrid