paving the way forward together.
We are the fastest-growing multi-category app connecting millions of users with businesses, and couriers, offering on-demand services from more than 170,000 local restaurants, grocers and supermarkets, and high street retail stores. As a Supply Operations lead, you will play a key role in the market: you will be the ultimate owner for optimizing key operations performance indicators across several regions in the country.. Your role will be directly responsible for improving Customer and Couriers' experience across their whole journey, making them grow and improve user experience. Glovo offers an exciting opportunity for a data-focused, analytical professional who obsesses over details and is always looking for how to improve the performance of our couriers and partners (food and grocery). You will have access to unlimited data to facilitate creative decision-making and cooperate with a world-class team that can turn your recommendations for the country's operations into an efficient reality.
This role is for a senior leader within Glovo's Operations team, dedicated to enhancing the experience of our couriers and partners while optimizing overall delivery operations. Analyse data obsessively to identify trends and build successful implementation strategies for our operations in our key cities.
Drive collaboration and knowledge sharing by working cross-functionally with colleagues from local team and HQ to execute impactful projects and foster a culture of learning.
Assessment of strategic opportunities, performance of a wide range of quantitative and qualitative analyses
Support with special projects from risks assessments to potential forecast of any opportunities (e.g. competitors analysis, ROI of budget increase/reinvestment)
Develop and mentor team leads, fostering a high-performance culture and growing top talent.
Participate in hiring, training, and professional development of local talent.
Bachelor's degree in Business, Operations, Engineering, Statistics or related field.
Proficiency in SQL and Excel is a must.
Fluency in English.
Experience managing stakeholders in a matrix organization, or deploying projects across multiple countries, is a plus.
Top-notch private health insurance to keep you at your peak.
- Discounts on transportation, food, and even kindergarten expenses.
- Extra time off, the freedom to work from home two days a week, and the opportunity to work from anywhere for up to three weeks a year!
- Enhanced parental leave, and office-based nursery.
- Online therapy and wellbeing benefits to ensure your mental well-being.
Here at Glovo, we thrive on diversity, we believe it enhances our teams, products, and culture.
📌 Business Analyst, Business Analysis (Málaga)
🏢 Glovo
📍 Málaga